Staff Analyst, Marketing Analytics & Audience Insights

Denver, CO (Remote)

$114K/yr – $200K/yrSenior Level10+ years expFull time

Posted 1 month ago

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Job Summary

10+ years of data-driven marketing analytics enables you to own audience governance, buy-group analytics, and measurement that matter to VP and SVP audiences.

  • Own program performance measurement across solutions and geos with action-ready insights.
  • Drive buying group analytics to surface gaps and surface expansion opportunities for account targeting and One Teams strategy.
  • Own audience segmentation end to end, defending the logic and surfacing go-to-market decisions.

Job Description

Responsibilities

  • Own program performance measurement. Build and run recurring reviews tracking coverage, engagement, and pipeline contribution by solution and geo, from raw data through to the 'so what' for VP and SVP audiences.
  • Drive buying group analytics. Measure coverage, engagement, and progression across solutions. Track role composition to surface gaps and expansion opportunities, and translate findings into account targeting and One Teams strategy.
  • Own audience segmentation end to end. Translate targeting requirements and campaign objectives into the account and contact dataset that powers dashboards and campaigns. Set and defend the logic for how audiences get built, prioritized, and refreshed, and surface the insights that shape go-to-market decisions.
  • Bridge marketing intent and data reality. Understand what a campaign is trying to accomplish, then build the segments and measurement that serve that goal, not just what's easy to query.
  • Present to senior leadership. Compress complex analyses into clear narratives for VP and SVP stakeholders. You're in the room to drive a decision, not just deliver a deck.
  • Partner closely with data engineering. Translate ambiguous stakeholder questions into clear specs for pipelines, refresh cycles, and dashboards, and hold the standard for what 'done' looks like.
  • Steward the data responsibly. Maintain a clean, well-defined, and compliant audience dataset. Work within privacy guardrails, enforce no-PII activation standards, and keep the dataset trustworthy as accounts and ownership evolve.
  • Be the source of truth for marketing data. Own and defend the definitions, write the documentation, and enable stakeholders so the dataset is used correctly, not misread or misapplied.

Requirements

  • B2B marketing background (non-negotiable). You've worked in or alongside marketing and understand how demand gen, campaigns, and targeting actually work. You know what a marketer needs from data, not just how to query it.
  • Senior IC operator. Roughly 10+ years in marketing analytics, marketing operations, or audience/GTM insights. You scope and run work independently without a manager directing it.
  • Strong analytical skills. Fluent in SQL and the modern marketing data stack. You build and maintain segmentation logic, not just report off someone else's.
  • Stakeholder range. You can talk strategy with a VP and table-level detail with a data engineer in the same hour, and translate cleanly in both directions.
  • AI fluency. Experience integrating AI into work, decision-making, or problem-solving, whether through AI-powered tools, workflow automation, AI-driven insights, or thinking critically about AI's impact on the function.

Nice to have

  • Familiarity with account-based marketing, buying group methodology, and TAL-based campaign planning
  • Experience working with LLM tools, particularly Claude Code, to accelerate analysis, reporting, and prototyping
  • Hands-on with a BI tool (Tableau or Power BI), a cloud warehouse (Snowflake), and the CRM / martech stack (Salesforce, marketing automation)
  • Python for analysis and automation

Benefits

  • health plans, including flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs
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ServiceNow

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ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

Founded in 2004
Santa Clara, CA, US
32K employees (2,162 in marketing)
89% recommend to a friend
97% CEO approval

Traffic Signals

Monthly Visitors
3.8M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
39.6%
Direct
49.8%
Referral
7.1%
Social
2.1%
Paid
1.3%

Headcount Trend

Current headcount: ~31.3K

Marketing Team

Marketing Team Size
1,319 (4% of company)
Median Career Experience
19.5 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
14

Funding

Total Funding
$83.7M
Last Raise
$11M
Post IPO Equity, 3 years ago

Funding History

  • Dec 2022
    Post IPO Equity
  • Mar 2012
    Private Equity • $11M
  • Feb 2012
    Private Equity • $17.9M

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