Responsibilities

• Lead the conception, design, and execution of large-scale research initiatives that combine first-party platform data with 3rd party research and consumer sentiment studies to create comprehensive market narratives.
• Develop clear research objectives and manage third-party vendor relationships, holding vendors accountable to methodology standards and deliverable quality.
• Create and document scalable research frameworks, analysis workflows, and narrative templates that enable 1-2 team members to independently produce high-quality thought leadership content.
• Build repeatable processes for transforming complex data into compelling white papers and industry reports targeted at advertising clients and C-suite stakeholders.
• Architect automated data integration workflows that streamline the combination of first-party behavioral data with syndicated research findings.
• Leverage AI tools and emerging technologies to scale insight generation, pattern recognition, and preliminary analysis processes.
• Design and implement systematic approaches to research planning, vendor management, data analysis, and content creation that can be easily replicated.
• Create comprehensive documentation and training materials that enable team scaling and knowledge transfer.
• Transform analytical findings into executive-level presentations and reports that drive strategic decisions for both internal stakeholders and external advertising clients.
• Present complex consumer behavior insights and market dynamics to client leadership teams in compelling, actionable formats.
• Build relationships with external advertising clients through thought leadership content that demonstrates Uber's unique consumer insights and market understanding.
• Collaborate cross-functionally to develop research narratives that support business development and retention efforts.
• Establish quality control processes and review procedures to ensure consistent, high-quality deliverables across all team outputs.
• Foster a culture of innovation, organization, and continuous improvement within the insights team.

Requirements

• 4+ years' experience in consumer insights, data analytics, market research, or strategic consulting with demonstrated experience analyzing 1st and 3rd party research data and/or consumer sentiment studies
• 3+ years' experience leading cross-functional projects, managing vendor relationships, and developing scalable research frameworks or processes
• End-to-End research ownership (i.e., managing research vendors, writing questionnaires, data analysis, report writing)
• Exceptional presentation skills with demonstrated ability to translate complex analytical findings into compelling narratives for executive audiences
• Basic proficiency in SQL or similar programs
• Bachelor's Degree

Preferred

• 6+ years' experience in consumer insights, data analytics, market research, or strategic consulting with demonstrated experience analyzing 1st and 3rd party research data and/or consumer sentiment studies
• Advertising industry experience working with brand clients, media agencies, or advertising platforms
• Third-party research vendor management experience, including study design, objective setting, and quality assurance
• Thought leadership content creation experience (white papers, industry reports, speaking engagements)
• Experience with AI tools for data analysis, content creation, or process automation
• Experience with syndicated research tools (e.g., GWI, YouGov Profiles)
• Strong bias toward action - comfortable challenging stakeholders and asking difficult questions to drive better outcomes
• Solutions-oriented mindset with ability to see problems from multiple perspectives and create innovative approaches
• Experience presenting to C-suite executives or senior client stakeholders
• Sales experience or close collaboration with sales teams as primary stakeholders

Benefits

• 401(k) plan eligible for all full-time employees
• various benefits