Responsibilities

• Lead complex marketing projects from initial planning through execution, launch, and post-launch support.
• Develop and manage project plans, timelines, budgets, resources, dependencies, and deliverables.
• Manage multiple concurrent initiatives while balancing priorities and ensuring work remains on schedule.
• Establish clear roles, responsibilities, milestones, and decision points across project teams.
• Proactively identify project risks, dependencies, and potential roadblocks and partner with stakeholders to develop solutions.
• Drive accountability for commitments, deliverables, and key project decisions.
• Partner with Digital, Product, IT, and Marketing teams to manage digital and customer experience initiatives.
• Support the delivery of website enhancements, mobile app initiatives, CRM and loyalty programs, customer journey improvements, and marketing technology projects.
• Coordinate cross-functional requirements, testing, launch readiness, implementation, and post-launch support.
• Ensure digital initiatives remain aligned with overall marketing priorities and customer experience objectives.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred
• 5+ years of marketing project management experience, including experience leading complex, cross-functional initiatives
• 3+ years of experience managing digital marketing or customer experience initiatives
• Experience working with websites, mobile applications, CRM, marketing technology, and digital product teams
• Strong understanding of integrated marketing campaigns and how multiple marketing channels and functions come together to deliver a cohesive customer experience
• Experience managing agency partners and coordinating work across internal and external teams
• Strong organizational and project management skills, with the ability to manage multiple projects, priorities, timelines, and stakeholders in a fast-paced environment
• Strong communication and facilitation skills with the ability to create clarity, build alignment, and drive accountability across teams
• Ability to proactively identify risks, resolve roadblocks, and escalate issues when appropriate
• Proficiency with Microsoft Office and project management tools such as Asana

Benefits

• Annual Bonus Program
• Equity
• 401(k) Profit Sharing
• Medical, Dental, Vision & More!