Responsibilities

• Own cross-functional marketing initiatives end-to-end—from scoping and stakeholder alignment through execution and performance measurement—with a strong bias for action.
• Ramp quickly on new problems by conducting research, asking thoughtful questions, and defining next steps—without relying on perfect direction.
• Build and maintain strong relationships across teams, including IT, operations, analytics, customer service, finance, and external partners, to keep work moving forward.
• Analyze data to uncover insights—pulling reports, working in Excel, and translating findings into clear, actionable recommendations.
• Manage multiple projects simultaneously, maintaining visibility into progress, identifying risks early, and ensuring consistent follow-through.
• Communicate effectively with stakeholders at all levels, from quick project updates to structured recommendations and leadership summaries.
• Contribute across a range of marketing focus areas, including reputation management, retention and loyalty, local/field programs, digital content, and more as priorities evolve.
• Capture and document learnings, processes, and results to support program scalability and continuous improvement