Sr. Manager, External Communications

Chicago, IL (On-site)

$125K/yr – $145K/yrSenior Level10+ years expFull time

Posted 4 months ago

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Job Summary

Lead corporate communications for a healthcare-focused enterprise, aligning brand narratives while managing crises and media strategy.

  • Own cross-brand external communications and crisis readiness
  • Must-have: 10+ years in corporate communications or PR
  • Standout: Senior stakeholder counseling and cross-functional collaboration with Legal, Risk, HR, and Brand teams

Job Description

Responsibilities

  • Operates with an enterprise-first mindset, balancing brand autonomy with system-wide reputation impact.
  • Identifies themes and insights across brands to strengthen Aspen Dental’s overarching story.
  • Develop and oversee annual external communications plans
  • Lead proactive and reactive media relations efforts across Aspen Dental’s enterprise and brand portfolio.
  • Develop press materials, statements, Q&A, and executive briefing documents.
  • Build and maintain strong relationships with national, regional, and trade media.
  • Support executive visibility through thought leadership, interviews, and strategic placements.
  • Ensure alignment across enterprise messaging and brand narratives.
  • Serve as a core member of Aspen Dental’s crisis communications team.
  • Serve as a steady, accountable voice during high-pressure situations, modeling calm judgment and disciplined decision-making

Requirements

  • 10+ years of experience in corporate communications, public relations, or external affairs.
  • Strong media relations experience with demonstrated success securing earned coverage.
  • Experience supporting crisis and issues management in complex or regulated environments.
  • Excellent writing skills with the ability to translate complex topics into clear, compelling narratives.
  • Strong judgment and ability to operate calmly under pressure.
  • Executive presence and ability to counsel senior stakeholders.

Preferred

  • Experience in healthcare, consumer services, retail, or regulated industries preferred.

Benefits

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
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Aspen Dental

3.1 Glassdoor

When you say “Yes” to Aspen Dental, you get a great career and so much more. From mentors invested in your success, to a support network that has your back, joining Aspen Dental can give you the career you never imagined and the financial well-being to live the life you always wanted. When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up withtheir dental health—affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 20 years later, we’ve launched more than 900 Aspen Dental locations—by doing so, I’m proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning.Aspen Dental now joins a new portfolio of businesses with TAG - The Aspen Group as their parent business support company for our suite of healthcare brands.ABOUT TAG - THE ASPEN GROUPTAG was built on the simple idea of bringing better healthcare to more people. TAG and the independent healthcare practices it supports operate more than 1,100 locations in 45 states through its four healthcare support companies: Aspen Dental®, ClearChoice®, WellNow® and ChapterSM. Combined, the companies serve more than 30,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago.

Founded in 1998
Chicago, Illinois, USA
8.9K employees (57 in marketing)
44% recommend to a friend
59% CEO approval

Headcount Trend

Current headcount: ~9K

Marketing Team

Marketing Team Size
23 (0% of company)
Median Career Experience
9 years
Median Tenure
2.6 years
Marketing Roles Posted (Last 30 Days)
2

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