Sr. Manager, DTC Loyalty and Ecommerce

Woodinville, WA (Hybrid)

$83K/yr – $108K/yrSenior Level5+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive DTC growth through wine club and ecommerce strategy, owning membership growth, engagement, and monetization across multiple Ste. Michelle brands.

  • Must-have: 5+ years in direct-to-consumer, wine club, ecommerce, and digital marketing with proven revenue impact.
  • Standout: Cross-functional leadership spanning marketing, inventory, and hospitality to scale subscriptions.

Job Description

Responsibilities

  • Develop and execute strategic business plans to increase profits in the club and ecommerce channels.
  • Increase overall direct-to-consumer base across all channels.
  • Increase wine club membership across all Ste. Michelle brands.
  • Develop and execute an innovative strategy of forward thinking for wine club membership to appeal to all consumers.
  • Plan and execute club specific marketing plans for private client sales, as well as ecommerce.
  • Increase wine club membership conversion across DTC channels.
  • Report on and analyze club enrollment, attrition, and benefit offerings across multiple brands.
  • Serve as the main point of contact for Guest Services Managers on questions or concerns relating to wine club management.
  • Review current digital platform functionality and look for opportunities to engage club members.
  • Manage fulfillment calendar and wine selection planning process.

Requirements

  • Must be at least 21 years of age with high school diploma or equivalent.
  • MAST 12 Class Permit and Food Handler's Permit required.
  • Bachelor's degree required.
  • Master's degree preferred.
  • Valid Driver's License required.
  • Five (5) or more years of progressive experience in direct to consumer, wine club, ecommerce and digital marketing.
  • Proven track record of driving measurable revenue growth in a subscription based or membership driven model.
  • Experience in leading ecommerce platforms, CRM Systems, and marketing automation tools.
  • Strong understanding of omni-channel retail strategy and integration of the onsite hospitality.
  • Strong organizational skills, including exceptional attention to detail and an aptitude for analytical thinking.

Preferred

  • Master9s degree preferred.
  • Copywriting experience preferred.
  • Wine industry experience preferred with understanding of DTC compliance and regulations strongly preferred.

Benefits

  • Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
  • Paid Vacation & Holidays
  • 401(k) with Employer Match and Supplemental Contribution
  • Employee Wine Discounts
Women of the Vine & Spirits logo

Women of the Vine & Spirits

Women of the Vine & Spirits is the leading membership organization, worldwide, dedicated to boldly pushing the wine, beer and spirits industry toward a more diverse, equitable and inclusive era that empowers all to succeed. We are the springboard for action, the connection to the brave collective. TOGETHER, we are changing the FACE of the alcohol beverage industry!

Founded in 2014
Piermont, New York, USA
19 employees (4 in marketing)

Traffic Signals

Monthly Visitors
8K
Traffic Source Mix
Search
28.7%
Direct
46.6%
Referral
5.9%
Social
17.1%
Paid
1.5%

Headcount Trend

Current headcount: ~19

Marketing Team

Marketing Team Size
3 (16% of company)
Median Career Experience
4 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
7

Recent News