Sr Manager, B2C Communications

New York City, NY (On-site)

$170K/yr – $190K/yrSenior Level10+ years expFull time

Posted 1 month ago

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Job Summary

Own and accelerate Samsung Services external communications and brand prestige by leading PR strategy, executive messaging, media relations, crisis planning, and cross-functional collaboration across marketing, HR, and agencies.

  • Own the integrated PR program and set annual metrics to accelerate YoY growth.
  • Coordinate cross-team meetings to align strategies, updates, and results for executives.
  • Build and nurture relationships with top reporters to boost visibility for senior leadership.

Job Description

Responsibilities

  • Direct all strategic B2C initiatives to increase brand awareness and credibility of our Samsung Services for consumers, advertisers and partners.
  • Set key performance metrics on an annual basis and diligently track ongoing progress, with the goal of accelerating meaningful growth YoY.
  • Monitor daily press coverage for Samsung Services and stay apprised of relevant industry news and innovations.
  • Plan, coordinate and lead meetings across various teams to share PR strategies, updates and results.
  • Draft executive keynotes, press announcements, executive quotes, blogposts and more.
  • Continually refresh foundational materials including press pitches, master messaging documents, media lists, industry event databases, briefing books and award opportunities.
  • Gather internal and external stakeholder approvals across multiple internal teams and third party partners.
  • Maintain and organize a database of all press assets and images for easy access across global Samsung teams.
  • Oversee marketing communications for brand consistency via social media channels, email/newsletter distribution, as well as internal employee communications.
  • Manage product sampling for press, including device procurement, tracking, delivery, white glove installation and tutorials.

Requirements

  • 10+ years of experience in PR/communications with a deep knowledge of consumer, tech and business media.
  • Proven track record for developing and executing comprehensive PR strategies.
  • Extensive understanding of the OTT landscape and competitive TV/mobile ecosystems.
  • Superior written and verbal communication skills.
  • Executive presence, with the ability to influence and provide counsel to leadership.
  • Experience creating and presenting strategy plans and recap decks to track performance towards goals. Must have proficiency in deck creation and design.
  • Experience with risk mitigation and corporate reputation management.
  • Foundational knowledge in other communications channels, including social media and email.

Preferred

  • Agency experience is preferred.
Samsung Electronics America logo

Samsung Electronics America

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Founded in 2012
Englewood Cliffs, New Jersey, USA
10K employees (787 in marketing)

Traffic Signals

Monthly Visitors
833M
Monthly Google Ads Budget
$2.6M
Traffic Source Mix
Search
58.4%
Direct
32.9%
Referral
5.3%
Social
1%
Paid
2.3%

Headcount Trend

Current headcount: ~10.1K

Marketing Team

Marketing Team Size
648 (6% of company)
Marketing Roles Posted (Last 30 Days)
1

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