Responsibilities

• Lead and mentor a team of Campaign Operations Managers to deliver high-quality campaign builds and flawless execution across Eloqua, Salesforce, and related platforms.
• Translate business goals into operational plans, including marketing campaign workflows and SLAs that improve velocity and accuracy.
• Partner cross-functionally with marketing, marketing technology, and sales teams to define Go-to-market priorities, how to leverage automation and AI, and streamline demand generation processes.
• Own campaign governance including quality control, testing, compliance, and performance reporting.
• Troubleshoot and optimize across marketing automation, integrations, and lead flow from capture to MQL to opportunity.
• Continuously improve processes and automation to simplify execution, reduce time-to-launch, and increase pipeline impact.
• Provide strategic input to Marketing leadership on operational maturity, roadmap, and investment opportunities.
• Champion team development, fostering collaboration, accountability, and a culture of continuous improvement.

Requirements

• 10 years experience in marketing automation, and sales or marketing operations systems
• 3+ years experience as a people leader
• Highly Proficient in Marketing Automation

Preferred

• Experience managing projects with multiple language variations
• A strong communicator who can simplify complexity and build alignment among stakeholders

Benefits

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies