Sr Analyst, Marketing Operations

San Francisco, CA (Hybrid)

$100K/yr – $120K/yrSenior Level2+ years expFull time

Posted 3 weeks ago

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Job Summary

Own cross-team data workflows and automation that turn marketing data into measurable outcomes for ecommerce, CRM, and loyalty programs.

  • Build and maintain data pipelines connecting ecommerce, clickstream, CRM, and third-party data sources for marketing use cases.
  • Identify high ROI opportunities to automate repetitive marketing processes and scale them with agentic workflows and AI tools.
  • Surface actionable insights from complex datasets and communicate findings to non-technical stakeholders.

Job Description

Responsibilities

  • Partner with Digital Marketing, CRM, and Loyalty teams to deliver targeting solutions, performance analysis, and workflow automation that drive measurable outcomes.
  • Build and maintain data pipelines that connect ecommerce, clickstream, CRM, and third-party data sources to marketing use cases.
  • Identify high-ROI opportunities to automate repetitive marketing processes and translate them into scalable solutions.
  • Surface actionable insights from complex datasets and communicate findings clearly to non-technical stakeholders.
  • Evaluate and scale ReAct agents, Custom GPTs and agentic workflows to support workflows across Marketing Operations.

Requirements

  • 2+ years of experience in marketing analytics, data engineering, or a related field — ideally supporting a consumer brand or agency.
  • Strong SQL skills and comfort working in cloud data environments (e.g., Snowflake, Databricks).
  • Proficiency in Python for data analysis and automation.
  • Solid grasp of the digital marketing ecosystem — paid media, ad tech, CRM, and how data flows across channels.
  • Experience with data visualization or BI tools (e.g., Tableau, Domo, Power BI).
  • A track record of translating ambiguous business questions into structured analyses with clear recommendations.
  • Bachelor's degree in a quantitative or technical field or equivalent work experience.
  • Familiarity with agent orchestration frameworks, including tool use, memory management, task decomposition and routing across multi-step agentic workflows.
  • This role requires being onsite in the San Francisco, CA office Monday through Thursday.

Preferred

  • Experience in retail or e-commerce supporting omni-channel marketing teams preferred.
  • Hands-on experience deploying AI agents in a business context, including building semantic context layers, prompt and output evaluation, knowledge grounding and iterative testing against defined success metrics preferred.
  • Familiarity with Python / R libraries for time series and causal analyses or marketing measurement methodologies (MMM, MTA) preferred.

Benefits

  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
  • Advisor (Mentor) program
Williams-Sonoma logo

Williams-Sonoma

3.8 Glassdoor

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.Read our Social Media Guidelines here: https://www.chubb.com/us-en/about-chubb/chubbs-social-media-guidelines.aspxNotre section « À propos » est également disponible en français, ici: https://www.chubb.com/ca-fr/about-chubb-in-canada/a-propos-de-chubb-au-canada.aspx

Founded in 1985
CHE
39K employees (1,055 in marketing)
72% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2.1M
Monthly Google Ads Budget
$201.4K
Traffic Source Mix
Search
38.7%
Direct
52%
Referral
8%
Social
0.4%
Paid
0.8%

Headcount Trend

Current headcount: ~39.4K

Marketing Team

Marketing Team Size
827 (2% of company)
Marketing Roles Posted (Last 30 Days)
6

Funding

Last Raise
Post IPO Debt, 0 days ago

Funding History

  • Aug 2025
    Post IPO Debt • $1.3B
  • Jul 2024
    Post IPO Debt • $1.3B
  • May 2024
    Post IPO Equity • $6.7B

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