Responsibilities

• Own the strategy and daily management of a portfolio of agency partners, serving as their go-to expert on Criteo’s performance marketing solutions.
• Build strong, consultative relationships across agency teams, aligning their strategic goals with Criteo’s offerings to drive growth and retention.
• Design and scale structured, repeatable engagement models and touchpoints that enable agencies to get the most value from Criteo.
• Identify emerging agency trends and proactively evolve our engagement approach to stay ahead of industry shifts.
• Lead strategic business reviews, campaign optimizations, and media planning sessions to ensure performance goals are met or exceeded.
• Analyze campaign data to surface insights and opportunities, with KPIs focused on retargeting, acquisition, and retention.
• Develop and implement scalable, email-based upsell strategies to drive incremental revenue across a large portfolio of clients
• Partner with cross-functional teams (e.g. analytics, technical solutions, marketing) to identify high-potential segments and personalize messaging
• Partner with internal teams to ensure flawless campaign execution, troubleshoot issues, and deliver excellent client service.
• Forecast revenue accurately across your agency portfolio, identify new client opportunities, and hit individual revenue targets.

Requirements

• 5+ years of direct client management experience in a data-driven environment.
• 2+ years of experience in the advertising or marketing industry (or related).
• Proven success managing and expanding client relationships in a fast-paced, revenue-driven environment.
• Self-starter with a strong drive to provide best-in-class service and ensure optimal campaign performance.
• Strategic thinker who can balance long-term planning with the urgency of hitting near-term revenue goals.
• Excellent communication (written and verbal), presentation, and interpersonal skills.

Preferred

• Experience with Ecommerce is preferred