Hilton Grand Vacations

Specialist New Member Journey Marketing

Las Vegas, NV (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 5 weeks ago

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Job Summary

Own the first touchpoint for new NMJ members by guiding onboarding, scheduling welcome calls, and setting up vacation dates with take-home collateral to drive initial activation.

  • Onboarding ownership: Welcome new members into the NMJ program and ensure early engagement.
  • Process execution: Schedule calls, close NMJ vacations, and deliver collateral.
  • Activation focus: Jump start adoption through structured first-member interactions.

Job Description

Responsibilities

  • As a New Member Journey Specialist, you would be responsible for onboarding our newest members into the NMJ program.
  • For every new member, this individual will assist in scheduling an NMJ welcome call, selling and setting dates for an NMJ vacation, and providing take home collateral.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)
efuq.fa.us6.oraclecloud.com:443/hcmUI/CandidateExperience

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Team

Marketing Team Size
1,171 (8% of company)
Median Career Experience
16 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
30

People

HR / Recruitment

Dalia Burack, SHRM-CP
Dalia Burack, SHRM-CP
Vice President, Talent Acquisition
At the company for 2 years 2 months
Ieliana Rivera-Rola
Ieliana Rivera-Rola
Senior Director of Talent Acquisition
At the company for 1 year 7 months

Marketing Leadership

Kerry Corriveau
Kerry Corriveau
Vice President, Marketing
At the company for 1 year 3 months
Justin Jenkins
Justin Jenkins
Vice President Marketing
At the company for 1 year 7 months
Jason Sabo R.R.P.
Jason Sabo R.R.P.
Senior Vice President of Field Marketing
At the company for 2 years 1 month
Dalia Burack, SHRM-CP
Dalia Burack, SHRM-CP
Vice President, Talent Acquisition
At the company for 2 years 2 months