Responsibilities

• Video Project Management & YouTube Optimization Workflow Coordination: Oversee the end-to-end production workflow for all video projects (from concept and scripting to editing and final delivery).
• Timeline Tracking: Define project milestones, set deadlines, and hold creative teams accountable to ensure projects are delivered on time.
• Resource Allocation: Coordinate with videographers, editors, and scriptwriters to balance workloads and optimize team capacity.
• Social Media Operations & QA Content QA: Act as the final line of defense for content quality. Review and approve social posts for copy accuracy, proper tagging, formatting, video rendering, and brand alignment before they go live.
• Publishing Consistency: Ensure the team meets scheduled posting cadences without gaps.
• Analytics, Reporting & Client Management YouTube Data Gathering: Regularly pull and synthesize analytics from YouTube Studio (tracking metrics like Watch Time, Retention Rate, Click-Through Rate/CTR, and Audience Demographics).
• Performance Reviews: Prepare and lead monthly or quarterly client calls to present comprehensive social media analytics, video performance reports, and overall project health.
• Strategic Alignment: Translate data insights into actionable recommendations to optimize future video and content strategies based on client feedback and goals.
• Primary Liaison: Serve as a trusted, professional point of contact for clients regarding their video and organic social media deliverables.

Requirements

• 2–4 years of experience in project management, account management, or social media coordination (agency experience is a major plus).
• Proven experience managing video production workflows or working closely with creative teams.
• Strong familiarity with major social media platforms and their native analytics tools.
• Impeccable Organization: You live in project management tools and love a clean timeline.
• Sharp Eye for Detail: You spot typos, formatting glitches, and off-brand visuals from a mile away.
• Polished Communication: Comfortable and confident leading presentations and performance calls with external clients. High responsiveness and urgency with both clients and internal teams.
• Project Management: Asana, HubSpot, ClustDoc.
• Social Scheduling Tools: Hootsuite, or equivalent.
• Communication: Slack, Zoom, and Google Workspace.
• AI Software: Gemini, Claude.
• Organic Social Media: Meta (Facebook/Instagram), TikTok, LinkedIn

Benefits

• Benefits: SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.
• Bottom Line: We change lives. Want proof? Read our Google My Business reviews.