Responsibilities

• Become active in event organizer communities: Reddit (r/EventPlanning, r/SmallBusiness, niche event subreddits)
• Facebook Groups (event planning, community organizers, small business groups)
• TikTok (following event creators, understanding trends, engaging authentically)
• Instagram (engaging with event pages, understanding what resonates)
• Industry forums and Slack/Discord communities
• Listen and learn: What pain points do event organizers complain about?
• What features do they wish ticketing platforms had?
• What are they saying about Eventbrite, Ticketmaster, and competitors?
• What content resonates? What gets ignored?
• Report insights weekly: Summarize key themes, quotes, and opportunities

Requirements

• 1-2 years of experience in social media, community management, or related roles
• Active on social media platforms (TikTok, Instagram, Reddit, Twitter) — not just as a consumer, but as a creator or community participant
• Excellent written communication skills — you can write in a clear, engaging, and authentic voice
• Basic design skills using Canva or similar tools

Preferred

• Background in startup environments or small teams where you wore multiple hats
• Familiarity with social media analytics tools (Instagram Insights, TikTok Analytics, etc.)
• Experience creating short-form video content (TikTok, Reels, YouTube Shorts)