Social Media Specialist

Phoenix, AZ (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the real-time listening, response, and analysis loop for Leslie's brand reputation across reviews and social channels, turning feedback into measurable improvements and cross-functional actions.

  • Monitor, respond to reviews and messages across platforms to protect brand trust.
  • Analyze feedback themes and sentiment to identify opportunities for product and service improvements.
  • Collaborate with marketing and internal teams to implement feedback-driven enhancements and stay current on best practices.

Job Description

Own the real-time listening, response, and analysis loop for Leslie's brand reputation across reviews and social channels, turning feedback into measurable improvements and cross-functional actions.

  • Monitor, respond to reviews and messages across platforms to protect brand trust.
  • Analyze feedback themes and sentiment to identify opportunities for product and service improvements.
  • Collaborate with marketing and internal teams to implement feedback-driven enhancements and stay current on best practices.
Leslie's logo

Leslie's

3.0 Glassdoor

In March of 1963, a one-man pool supply operation working out of a backyard shed in North Hollywood, California, began. That journey continues today - 54 years later - as Leslie's Poolmart, Inc., “The World’s Largest Retailer of Swimming Pool Supplies”. With over 900 retail stores in 35 states, plus a Commercial Division, Mail Order and E-commerce Group, Leslie’s offers many career opportunities.Leslie's offers the best selection of pool and spa chemicals, pool cleaners, pool equipment, cleaning accessories and pool inflatables and floats.We have the solution to all your pool and spa needs. Every store offers free in-store water testing and free in-store labor on repairs.

Founded in 1963
Phoenix, Arizona, USA
2.8K employees (82 in marketing)
27% recommend to a friend

Traffic Signals

Monthly Visitors
544.1K
Monthly Google Ads Budget
$84.3K
Traffic Source Mix
Search
54.3%
Direct
40.5%
Referral
3.5%
Social
0.6%
Paid
1%

Headcount Trend

Current headcount: ~2.8K

Marketing Team

Marketing Team Size
49 (2% of company)

Recent News