Responsibilities

• Manages enterprise social media operations, including intake, content publishing, channel maintenance, asset management, and cross-functional coordination to ensure efficient execution across platforms and stakeholders.
• Assists with the establishment, maintenance and reviews Centene social media accounts to enhance the Corporation’s interaction with the public and government.
• Monitors all Centene social media channels in real time and escalate concerns.
• Assists in the development and implementation of social media best practices for the enterprise that support the company’s strategic objectives.
• Analyzes social media trends with analytics tools and reports findings to management.
• Researches social media trends and best practices to identify opportunities to enhance social media interaction with Centene's accounts.
• Maintains documentation for enterprise social media tools and best practices.
• Develops content for posting on designated social media outlets, working with internal and external stakeholders to identify and develop messaging and visuals for select topics.
• Responsible for coordinating reviews of content by SMEs, leaders, and others as needed.
• Manages posting of content developed on Centene's social channels as well as tagging to facilitate metrics gathering on content types and topics.

Requirements

• Education/Experience: Bachelor’s degree or equivalent experience in Marketing, Communications, or related field. +4 years of professional social media experience, in a company or agency setting. Healthcare industry marketing experience preferred.
• Extensive familiarity and understanding of Khoros or equivalent enterprise-wide social media management tools and social media platforms.

Benefits

• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.