Social Media and Public Relations Coordinator at Biltmore | Asheville, NC

Biltmore

Social Media and Public Relations Coordinator

Asheville, NC (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Lead social media and public relations efforts for Biltmore Estate with cross-functional collaboration and external media duties.

Own social content creation, monitoring, and engagement across platforms.
Two+ years in social media or PR for a business, ideally in an agency or corporate setting.
Hybrid role spanning media relations and influencer coordination with brand stewardship.

Job Description

Responsibilities

Monitor owned channels (Facebook, Instagram, TikTok, X, YouTube, Pinterest, LinkedIn), interact with digital communities and guests for brand stewardship, guest recovery and support, act as a liaison to Biltmore fan groups and pages online
Social performance monitoring and analytics reporting
Collaboration with Content Specialist, cross-functional teams, and business stakeholders to create social content for assigned accounts and/or platforms
Support live-streaming, Q&A sessions, and other social community engagement activities
Sourcing of high-quality user-generated content
Social media influencer planning and coordination
Identify trademark risks or impersonation profiles for removal
Support other social media tasks as needed
Serve as a point of contact for media inquiries; respond to routine requests in a timely and professional manner
Assist in planning and facilitating press events, media visit itineraries, and on-site media shoots, including logistical coordination

Biltmore

Located in Asheville, North Carolina, Biltmore Estate was the vision of George W. Vanderbilt. Designed by Richard Morris Hunt and completed in 1895, the 250-room French Renaissance chateau is America’s Largest Home®. On exhibit is the Vanderbilt family’s original collection of furnishings, art and antiques. The estate is a National Historic Landmark and encompasses 8,000 acres of renowned gardens and grounds designed by Frederick Law Olmsted. Under leadership of Vanderbilt’s great-grandson, Biltmore has grown to include the four-star/diamond Inn on Biltmore Estate, Antler Hill Village, featuring our award-winning Winery, Antler Hill Farm, and the Village Hotel on Biltmore Estate. In addition to the historic attraction, you can also reimagine your own surroundings with our line of home furnishings, bedding and bath items, and gourmet foods.To learn more about Biltmore, visit biltmore.comTo learn about employment and internship opportunities, visit biltmore.com/careers or text "BILTMORE" to 97211.

Asheville, North Carolina, USA

1.1K employees (127 in marketing)

www.biltmore.com