Responsibilities

• Develop and manage social media strategies for multiple client accounts each month.
• Use independent judgment to recommend content ideas, posting strategies, messaging direction, and opportunities for client growth.
• Lead or participate in client content planning meetings to gather ideas, identify upcoming priorities, and shape monthly content themes.
• Build monthly content calendars that reflect each client’s voice, audience, goals, brand standards, and compliance needs.
• Write clear, polished, client-ready social media captions for LinkedIn, Facebook, and Instagram.
• Create, edit, and organize supporting content materials, including photos, graphics, short videos, client updates, event information, team news, and other relevant content.
• Design or customize social media graphics using Canva, Adobe tools, and established brand guidelines.
• Schedule and publish approved content across social platforms using tools such as Meta Business Suite, Sprinklr, and other relevant platforms.
• Monitor account performance and use reach, engagement, audience activity, and content trends to make thoughtful recommendations.
• Prepare performance updates and explain results to clients in a clear, useful, and professional way.

Requirements

• Three to five years of successful social media management experience preferred.
• Experience managing more than five social media clients or accounts at the same time is strongly preferred.
• Strong writing, editing, spelling, grammar, punctuation, and overall copywriting skills.
• Ability to write in a professional, polished, and human voice for clients in relationship-driven industries.
• Strong judgment and the ability to make thoughtful content decisions based on client goals, audience, brand, platform, and compliance considerations.
• Experience building content calendars, writing captions, scheduling posts, and managing ongoing social media workflows.
• Strong understanding of LinkedIn, Facebook, Instagram, and Meta Business Suite.
• Ability to troubleshoot common platform issues and navigate business pages, permissions, scheduling tools, and publishing workflows.
• Strong communication skills, including clear, concise, and professional client communication.
• Ability to coach clients, explain recommendations, and present ideas with confidence.

Preferred

• Three to five years of successful social media management experience preferred.
• Experience managing more than five social media clients or accounts at the same time is strongly preferred.

Benefits

• Paid time off
• Bonus opportunities
• Up to $700 per month in company-paid health insurance
• Flexible, collaborative in-office environment
• Opportunity to be part of a young, fast-growing company
• Work with a team that values Appreciation, Curiosity, and Excellence