Social Media Manager

Seattle, WA (On-site)

$70K/yr – $80K/yrMid Level3+ years expFull time

Posted 5 weeks ago

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Job Summary

Own social strategy across six accounts for a high-traffic venue portfolio, driving traffic, growth, and engagement with a focused content engine and KPI discipline.

  • Six-account ownership: strategy, content pipeline, and platform alignment across Space Needle and Chihuly properties.
  • Content & partnerships: own copy, photography, video, UGC, and shoots to feed channels.
  • Measurement & SOPs: define KPIs and maintain social SOPs to standardize performance and reporting.

Job Description

Responsibilities - Develop, implement, and manage the Space Needle & Chihuly Garden and Glass social media strategies across six accounts (Space Needle, Chihuly Garden and Glass, The Loupe Lounge, The Bar at Chihuly Garden and Glass, Base 2 Space, and See It All). - Monitor and proactively increase social traffic, growth, and engagement performance across all platforms. - Create social media content (including copy, photography, and video content). - Develop a pipeline of content for all social media channels to include user-generated content, photography partners, and photoshoots. - Define KPIs and measure the success of social media campaigns and ongoing activity. - Develop and maintain a company social media standard SOP. - Stay up to date with the latest social media best practices, trends, platforms, and technologies. - Collaborate with internal and external clients to create positive communication and strong relationships. - Other duties as assigned. Requirements - 3+ years of professional content curation and social media marketing experience. - Proven track record of growing and retaining social audiences. - Sound knowledge of key tools including Meta Business Suite, Google Analytics, Supermetrics, CrowdRiff, etc. - Experience in consumer-facing brands (especially hospitality, tourism, attractions, food & beverage) a plus. - Proficient in Microsoft Office. - Can work in a fast-paced, collaborative, dynamic office environment. - Ability to work occasional evenings or weekends as requested. - Excellent organizational skills. - Detail oriented. - Self-motivated, creative and team oriented. - Conscientious in quality and guest service. - Excellent written and oral communication skills. - Able to lift and carry 35 pounds and stand for multiple hours at events. - Full time, Salaried position - Salary Range: $70K - $80K DOE (omitted in main HTML per guidelines) Nice to Have - Experience in consumer-facing brands (especially hospitality, tourism, attractions, food & beverage) a plus. Benefits - Medical, Dental, Vision, Life, Long Term Disability - 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages - Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st. - Paid Personal Days (15 per year) - Paid Time Off of 14 days / year - Tuition reimbursement of 50%, up to $2500 / year - New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan - 50% discount for many purchases at the Space Needle (Retail, Food and Beverage) - Charitable Contributions / Matching Gift, up to $200 year - Paid parking or up to $250 / month towards an orca card
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Space Needle

Built as the centerpiece and inspiration for the 1962 World's Fair, the Space Needle has become a part of the Seattle experience and the globally-recognized icon for the city. The Space Needle's recent $100 million renovation added more than 176 tons of glass to the structure offering unparalleled views of Seattle, and houses The Loupe--the world's first and only revolving glass floor. Open year round, the Space Needle hosts more than a million visitors per year. For more information, visit: spaceneedle.com.

Founded in 1962
Seattle, Washington, USA

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