Responsibilities

• The Social Content Manager works as part of a team that focuses on brand and community.
• The Social Content Manager builds OhioHealth’s social content strategy, as well as managing and developing social content that points to OhioHealth’s owned channels.
• The content created by the person in this role helps raise brand awareness of the organization and its physicians, clinical experts and associates.
• The Social Content Manager also builds opportunities to engage OhioHealth’s social audiences, creating conversations that educate, build trust and provide value to the people OhioHealth serves.
• 40% - Social strategy and management
• Monitors and assesses OhioHealth brand social channels for possible updates, changes and audience information
• Monitors OhioHealth brand social channels and reviews for opportunities to engage with comments, questions and complaints
• Creates and maintains conversations with brand page audiences that educate and inform
• Works with OhioHealth departments and teams to answer community questions and address concerns brought to OhioHealth through social media and online review channels
• Community focus

Requirements

• Bachelor's Degree (Required)
• Degree or equivalent experience
• Field of Study: Social Media, Digital Marketing, Journalism, Communication or related field
• 5-10 years of experience in a corporate, media, or agency setting