Responsibilities

• Own and execute content across Instagram, TikTok, and Facebook for Austin and Nashville.
• Shoot and edit short-form video content on-site: rooftop sunsets, speakeasy vibes, guests doing memorable things (with permission, obviously).
• Manage our content calendar with the same discipline you'd manage a personal grudge — consistent, strategic, never late.
• Write captions that sound like a human being wrote them. A fun human. Not a robot who just discovered the word "curated."
• Engage with comments, DMs, and tags in real time — including the ones that require a little diplomacy and a deep breath.
• Track performance metrics and report on what's working, what flopped, and what we should absolutely try again differently.
• Coordinate with the events team to capture and promote live music nights, rooftop activations, and private buyouts.
• Receive all of our orders (and there are a LOT) in our storage facility. Open them (unboxing could be fun content!) :)
• Own vendor communications, contract tracking, and follow-ups so nothing falls through the cracks (we have a lot of cracks, we're working on it).
• Maintain organized shared drives, SOPs, and documentation that team members can actually find and understand.

Requirements

• 2–4 years of experience in social media, marketing coordination, or executive/administrative support (hospitality or events a major plus)
• Proficiency in Instagram, TikTok, and Meta Business Suite — and at least a working relationship with a scheduling tool (Later, Planoly, etc.)
• Basic photo/video editing skills — CapCut, Adobe, Canva, we're not precious about the tool
• Strong written communication skills that can flex from brand voice to business formal
• Highly organized with experience managing calendars, shared docs, and cross-team coordination
• Ability to work across Austin and Nashville — some travel required

Preferred

• You have a portfolio of social content that made someone stop scrolling — and a filing system that made someone weep with gratitude.
• You can write a fire caption and a professional vendor email in the same hour without an identity crisis.
• You genuinely enjoy making systems. Not "enjoy" like you'll tolerate it. Enjoy like you make folders for fun.
• You've worked in hospitality, events, or a fast-moving creative environment and emerged with your sense of humor intact.
• You know the difference between a Reel and a Story and have thoughts about when to use each one.
• You can handle a live-event curveball (power's out, the band is late, someone's upset about the pool) and still get the content.
• You're available on weekends sometimes. Not all weekends. But sometimes. We have a rooftop. You'll understand once you see it.