Social Media & Influencer Manager, North America

Chicago, IL (Hybrid)

$70K/yr – $90K/yrSenior Level5+ years expFull time

Posted 7 hrs ago

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Job Summary

Own and optimize Groupon\'s NA influencer and creator program end to end, from sourcing and budgets to performance-driven decisions, while leading a small social/creator team and driving AI-native content initiatives.

Job Description

Responsibilities

  • Run the NA influencer & creator program end to end — sourcing, rates, contracts, briefs, content review, renewals. You own the budget, the ambassador roster, and the call on who gets reinvested and who gets a polite goodbye.
  • Keep it trackable — affiliate links, promo codes, creator hub pages, and a scoring model that ranks the roster on engagement, deal-view lift, and attributed orders. Vibes are for content. Decisions get data.
  • Direct organic social — channel mix, content pillars, cadence, and the final call on what ships across TikTok, Instagram, YouTube, and whatever's next.
  • Build AI-native — generative tools are the default here. You should be credible enough in them to direct, critique, and unblock, not just nod at demos.
  • Lead the team — coach two , set one operating rhythm across social and creator, and hold the quality bar.
  • Own the numbers — Total Views on organic; attributed orders and cost-per-view on influencers & creators. Kill what underperforms, reinvest in what works, and build readouts that survive a room with the CMO in it.

Requirements

  • 5+ years across social and influencer marketing, with 2+ years owning a creator program and its budget.
  • You've negotiated rates, structured contracts, and defended spend with performance data — not a mood board.
  • You've run affiliate/performance tracking for creators (CJ, Impact, Rakuten, or similar) from post through to purchase.
  • You know what actually travels on TikTok, Instagram, and YouTube — and how Gen Z consumes, creates, and moves on before your first draft is approved.
  • You're fluent with AI production tools (Veo, Sora, Runway, Midjourney, ElevenLabs, etc.) — enough to judge the output, not just approve it.
  • You can pull a report, find the story, and say what happens next.
  • You've led people — or you can make a convincing case that you're ready to.

Preferred

  • Bonus points: marketplace or e-comm experience where content had to convert, long-form YouTube partnerships, comfort on camera, light editing chops.
Groupon logo

Groupon

We believe the best things in life happen offline. That belief shapes everything we build and every partnership we form.For consumers, we make it easy to say yes to their city. For merchants, we deliver real customers through real doors. Not impressions. Not clicks. People who show up.We move fast, we own outcomes, and we're hiring people who want to do the same. Explore our open roles and join a tech company that actually believes in scrolling less, living more. #TeamGroupon

Founded in 2008
Chicago, Illinois, USA
10K employees (3,447 in marketing)

Traffic Signals

Monthly Visitors
20.1M
Monthly Google Ads Budget
$4.3M
Traffic Source Mix
Search
41.3%
Direct
52.2%
Referral
3.9%
Social
1%
Paid
1.4%

Headcount Trend

Current headcount: ~10.4K

Marketing Team

Marketing Team Size
3,238 (31% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$1.6B
Last Raise
$244M
Post IPO Debt

Funding History

  • Jun 2025
    Post IPO Debt • $244M
  • Nov 2022
    Post IPO Equity
  • Dec 2019
    Post IPO Equity

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