Social Media & Digital Marketing Officer

Redford, MI (Unknown)

Salary Not AvailableMid Level3+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the social brand engine for a nonprofit, turning audience, content, and community into measurable momentum across multiple platforms.

  • Growth & Engagement: Own platform presence, content calendar, and creative output to lift followers and reach.
  • Content & Production: Build and publish copy, visuals, and short-form videos that tell impact stories and support campaigns.
  • Measurement & Optimization: Track performance, extract insights, and translate data into actions for growth and brand health.

Job Description

Responsibilities

  • Manage and grow MCHS’s presence across all social media platforms, including LinkedIn, Instagram, Facebook, TikTok, and YouTube
  • Develop, plan, and execute a content calendar aligned with organizational goals, campaigns, and events
  • Create engaging content, including writing copy for posts, designing graphics and visuals, filming, editing, and producing short-form videos
  • Monitor and assess social media trends, platform updates, and best practices to inform strategy
  • Increase followers, reach, engagement, and overall brand awareness
  • Actively engage with followers by responding to comments, messages, and mentions in a timely and authentic manner
  • Interact with partner organizations, community members, and relevant accounts to build visibility and relationships
  • Track and analyze social media performance metrics and provide regular insights and recommendations
  • Design visually compelling materials for digital and print reflecting mission, values, and brand identity
  • Create marketing collateral such as flyers, posters, event materials, social media graphics, program and donor collateral, reports, one-pagers, and presentations

Requirements

  • Bachelor’s degree from an accredited college or university
  • at least three (3) years of experience in marketing, primarily social media management
  • Must meet the State’s Moral Character standard
  • Proficiency in computer systems and software applications, including Microsoft Office and design tools such as Adobe InDesign
  • Working knowledge of website content management systems, including WordPress administration and updates
  • Strong understanding of social media platform management and best practices across LinkedIn, Instagram, Facebook, TikTok, and YouTube
  • Knowledge of digital content creation, including copywriting, visual design, photography, and short-form video
  • Familiarity with social media analytics, audience engagement strategies, and performance measurement
  • Understanding of core marketing, branding, and public relations principles, particularly in a mission-driven or nonprofit environment
  • Strong verbal and written communication skills

Preferred

  • Experience supporting fundraising initiatives and campaigns
  • Prior nonprofit marketing or development experience considered a strong asset
MCHS Family of Services logo

MCHS Family of Services

MCHS Family of Services is a private, non-profit agency, located in Southeast Michigan. MCHS responds to the needs of abused and neglected children in Michigan by providing an array of housing, educational, clinical and therapeutic services.We have a mission to provide individualized treatment, care, advocacy, and permanency to children and families impacted by childhood trauma.Our Vision is to build a community where every child and family has a safer and brighter future. Our Core Values- Celebrate the worth, diversity, and dignity of every youth and family.With courage and integrity, we embrace and celebrate the diversity and uniqueness of every individual, treating all families with love and respect.- Work collectively together and through partnerships to provide the best care possibleThrough consummate teamwork and strategic partners in the community, we ensure our youth and families receive the best programs and services possible.- Give voice to our youth and families who do not have a voice.We advocate tirelessly on behalf of our youth and families in the public, private, and political sector to ensure their voices are heard.- Commit to results.Through research, data, and experiences, we use innovative practices to meet the increasingly diverse needs of the youth and families we serve.- Make a positive impact on our communities.By transforming the lives of our youth and their families, we strive to make our communities healthier, stronger, and better for future generations.

Founded in 1917
Redford, Michigan, USA
131 employees (7 in marketing)

Traffic Signals

Monthly Visitors
2.7K
Traffic Source Mix
Search
51%
Direct
28.5%
Referral
5%
Social
14.3%
Paid
1.2%

Headcount Trend

Current headcount: ~131

Marketing Team

Marketing Team Size
5 (4% of company)
Median Career Experience
7 years
Median Tenure
3.9 years
Marketing Roles Posted (Last 30 Days)
1