Responsibilities

• Develop and help execute a practical social media and content strategy for Facebook, Instagram, LinkedIn, YouTube Shorts, Google Business Profile, and other relevant platforms
• Visit job sites to capture photos, short videos, before-and-after content, equipment setups, containment work, rebuild progress, and completed projects
• Create engaging content including social posts, short videos, graphics, captions, project stories, blog ideas, and customer-focused educational content
• Manage a content calendar and schedule posts using social media scheduling tools when appropriate
• Write clear, professional, accurate content that reflects our company’s voice and builds trust with homeowners, commercial clients, property managers, and referral partners
• Turn real restoration and reconstruction projects into stories that explain the value of our work
• Highlight customer reviews, technician spotlights, safety milestones, community involvement, company culture, and successful projects
• Support basic local SEO efforts through keyword-aware content, Google Business Profile updates, photos, service-related posts, and project writeups
• Track social media and digital marketing performance and help identify what content is working
• Coordinate with our sales, operations, and leadership teams to identify content opportunities
• Work with outside website, SEO, or advertising vendors as needed
• Engage appropriately with online comments, messages, and reviews in a professional manner

Requirements

• Experience in social media, content creation, digital marketing, communications, video, or a related field
• Strong writing, proofreading, and storytelling skills
• Comfortable filming and editing short videos using a phone and simple editing software
• Familiarity with tools such as Canva, CapCut, Adobe Creative Suite, Hootsuite, Buffer, Meta Business Suite, or similar platforms
• Basic understanding of SEO, keywords, Google Business Profile, and web analytics
• Ability to create content that is professional without feeling generic or overproduced
• Organized, dependable, and able to manage multiple projects and deadlines
• Comfortable working with technicians, salespeople, managers, customers, and job-site personnel
• Willingness to be around active restoration, construction, and rebuild job sites
• Able to work independently while staying aligned with company goals and brand standards

Preferred

• Experience in restoration, construction, roofing, HVAC, plumbing, remodeling, real estate, property management, or another home-service industry
• Photography, videography, or graphic design experience
• Experience with WordPress or basic website updates
• Experience with Facebook Ads, Google Analytics, Search Console, or paid social campaigns

Benefits

• Flexible schedule