Social Media Community Manager at Be The Change Revolutions | USA | $42K/yr – $49K/yr

Be The Change Revolutions

Social Media Community Manager

USA (On-site)

$42K/yr – $49K/yrEntry Level2+ years expFull time

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own frontline community management across social platforms and turn real-time fan interactions into actionable insights.

Real-time engagement: Manage conversations on Facebook, X, Instagram, LinkedIn, TikTok and escalate issues as needed.
Affiliate liaison: Coordinate with brand affiliates to maintain consistent voice and guest relations.
Insights to action: Feed community signals into content and engagement strategy with Account Coordinators to drive engagement and conversions.

Job Description

Own frontline community management across social platforms and turn real-time fan interactions into actionable insights.

Real-time engagement: Manage conversations on Facebook, X, Instagram, LinkedIn, TikTok and escalate issues as needed.
Affiliate liaison: Coordinate with brand affiliates to maintain consistent voice and guest relations.
Insights to action: Feed community signals into content and engagement strategy with Account Coordinators to drive engagement and conversions.

Requirements

Must reside in one of the following states: OH, NV, or TX
1-2 years experience in the field of social media marketing, including online engagement and/or guest services using multiple social platforms
Experience working with agencies, clients, or brands
Excellent written communication and grammar skills
A knack for hospitality & guest service with a solutions-based approach
A quick wit and the ability to come up with responses in real time
Attention to detail and willingness to follow processes and protocols
High computer competency, including proficiency with Google Docs and MS Office
An open mind, respectful demeanor, and inclusive approach to engaging with communities with various interests, passions, and backgrounds
Ability to quickly learn and understand best practices in established social media platforms (i.e. Facebook, X, Instagram, LinkedIn, Snapchat, Pinterest, Threads & TikTok)
Ability to learn and understand the impact of social media industry trends on client business needs including memes, hashtags, trending topics, and language of multiple generations (Millennial, Gen Y, Gen X, Boomer), and translate the impact of platform changes on client business
Strong work ethic and a motivated self-starter with an understanding of the speed of change within the social media industry
Marketing: 1 year (Required)

Preferred

Experience with Influencer outreach is a plus but not required

Benefits

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Be The Change Revolutions

BTC (Be The Change) Revolutions, a Social Media Marketing Agency that specializes in engaging communities and igniting movements through their unique movement marketing model. Often referred to as the marketing, agency and workplace model of the future, Be The Change Revolutions ranked #442 on the 2016 Inc 500 Fastest Growing Private Companies in America’s list. 37th in the Advertising and Marketing category and the fastest-growing private advertising marketing company in Washington DC. BTC Revolutions was #2204 on the Inc. 5000 list in 2017.From some of today’s most innovative startups to well known multi-billion dollar businesses, BTC works with best in class brands who care about making a difference in the world. BTC’s clients dominate social media headlines and win some of the top social media awards in the space. BTC also works with humanitarian organizations that are changing the world and has raised well over over $10 million dollars through social media for those causes.

Founded in 2012

Washington, District of Columbia, USA

24 employees (9 in marketing)

www.btcrevolutions.com