Social Media & Community Growth Manager

Philadelphia, PA (Hybrid)

Salary Not AvailableMid Level5+ years expFull time

Posted 5 months ago

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Job Summary

Drive Medical Guardians social presence by building community, advocates, and authentic member stories.

  • The day-to-day ownership: content creation and publishing across Instagram, Facebook, TikTok, LinkedIn, and YouTube
  • Must-have: 5+ years in social media with demonstrated community-building expertise
  • Standout: Experience scaling member advocacy, UGC programs, and influencer partnerships

Job Description

Responsibilities

  • The organic social strategy, brand voice, and content creation across all platforms
  • Community engagement programs that build brand advocacy and emotional connection
  • Influencer partnerships aligned with Medical Guardian values
  • UGC pipeline development that feeds paid amplification with real member stories
  • Organic-to-paid creative strategy that turns social content into performance assets
  • Member advocacy and referral programs in partnership with Lifecycle

Requirements

  • 5+ years in social media marketing with demonstrated community-building expertise
  • Proven track record creating authentic brand content that drives results
  • Experience managing influencer partnerships from strategy through execution
  • Strong community management skills with empathy for sensitive topics
  • Demonstrated ability to collaborate cross-functionally with teams
  • Experience building UGC programs and member advocacy initiatives
  • Platform expertise across Instagram, Facebook, TikTok, LinkedIn, YouTube
  • Strong analytical mindset with ability to translate data into insights
  • Experience with social listening and monitoring tools
  • Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
  • Must be able to work from the Philadelphia, PA office on Tuesdays and Wednesdays

Preferred

  • Experience in mission-driven or purpose-led brands
  • Understanding of trust-building in high-consideration categories
  • Experience scaling organic content into paid performance
  • Familiarity with CRM/marketing automation platforms (SFMC a plus)
  • Content creation skills (copywriting, basic photo/video editing)

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick Time Off & Holidays)
  • Company Paid Short Term Disability and Life Insurance
  • Retirement Plan (401k) with Company Match
  • In addition to base role responsibilities and growth opportunities
Medical Guardian logo

Medical Guardian

4.1 Glassdoor

Medical Guardian is a leader in connected care, revolutionizing how older adults age in place through innovative medical alert systems. For 20 years, we’ve been saving lives and empowering our members to live a Life Without Limits. Whether they’re looking for an in-home system, mobile device, or wearable medical alert smartwatch, Medical Guardian has the product that will fit their lifestyle and needs.Founded in 2005, Medical Guardian has grown exponentially to become a leading provider of personal emergency response systems. In 2025, Medical Guardian was ranked in the Inc. 5000 Fastest-Growing Private Companies in America list for the 13th consecutive year. It was also awarded Top Medical Alert System in 2025 by Forbes Health.Our success comes from our dedication to providing best-in-class service because we know that we are doing more than selling medical alert devices; we’re helping older adults nationwide take the next chapter of their life—head-on.To learn about the available career opportunities with Medical Guardian, please visit: https://medicalguardian.com/careers

Founded in 2005
Philadelphia, Pennsylvania, USA
337 employees (13 in marketing)
81% recommend to a friend
91% CEO approval

Traffic Signals

Monthly Visitors
191.2K
Monthly Google Ads Budget
$168K
Traffic Source Mix
Search
33.7%
Direct
44.3%
Referral
19.9%
Social
1.1%
Paid
1%

Headcount Trend

Current headcount: ~337

Marketing Team

Marketing Team Size
9 (3% of company)
Median Career Experience
13 years
Median Tenure
4 years

Funding

Last Raise
Private Equity, 5 years ago

Funding History

  • Jan 2021
    Private Equity

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