Responsibilities

• Create organic content and paid ad campaigns on platforms like Facebook, Instagram, Google, and email. NO AI-GENERATED SLOP!
• Perform mild photo editing.
• Create graphics using Canva. NOT ChatGBT.
• Respond to reviews on Google, Yelp, and TripAdvisor on behalf of assigned clients.
• Regular, prompt, and polished communication via email, text, Zoom, Slack, and phone with assigned clients and Social High Rise team members on a daily basis.
• Take initiative to find solutions for weird and sometimes complex problems when glitches on platforms pop up that we have no control over.

Requirements

• THIS IS AN ENTRY-LEVEL POSITION. No marketing experience necessary. Paid training and ongoing coaching/mentorship is provided. We're looking for individuals who have a passion for delivering outstanding customer service and a genuine appreciation for small, locally-owned restaurants.
• Do you have experience working in the restaurant and hospitality industry? GOOD. That's the BEST type of experience for this job. In fact, we prefer restaurant, barista, and customer service experience over any type of business or marketing experience.
• A strong and unwavering ability to be completely self-managed and self-motivated.
• Some experience using Facebook, Instagram Google Business, Yelp, Canva, DropBox, Google Drive and Email Marketing platforms.
• Very polished writing skills with an understanding of proper grammar, spelling, and punctuation.
• Extreme attention to detail.
• The ability to carefully follow detailed instructions AND ALSO the ability to take the initiative to figure some things out when instructions are not available.
• Shameless communication skills with no fear of asking questions or sharing ideas.
• Experience speaking over the phone with confidence and polish.
• Creativity! A lot of it!

Nice to Have

• Nice to have, but NOT required: A degree in Marketing, Communications, Hospitality, English, Psychology, or related subject.

Benefits

• Perks: Monday through Friday work schedules (in general) BUT schedules can also be flexible, unlimited paid vacation, medical/dental/vision benefits, remote work, cell phone/internet stipend, experience working with a small team of thoughtful people, free pizza from the best pizza joint in town (if you can make it to our office headquarters in Chico), CA, personal growth, and more!