Social Media Account Manager

Bethlehem, PA (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 5 months ago

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Job Summary

Drive social strategy and execution for multiple clients as a Social Media Account Manager, turning client goals into platform-ready content and paid/organic campaigns.

  • Own strategy and content direction across Instagram, Facebook, LinkedIn, and emerging channels with measurable results.
  • Must-have: 2–3 years of hands-on social media management in an agency/multi-account environment.
  • Standout: Ability to manage multiple accounts with strong prioritization and cross-functional collaboration.

Job Description

Responsibilities

  • Develop and execute social media strategies aligned with client business goals, brand positioning, and audience insights.
  • Serve as the primary point of contact for social media on assigned accounts.
  • Lead client meetings related to social strategy, performance reporting, and campaign planning.
  • Translate client goals into clear content plans, advertising strategy, and engagement approach.
  • Proactively identify opportunities for growth, optimization, and creative evolution.
  • Oversee and execute content creation across platforms including Instagram, Facebook, LinkedIn, and emerging channels.
  • Capture on-site content when necessary, ensuring authenticity and strategic alignment.
  • Develop and manage content calendars in collaboration with internal team members.
  • Ensure all content reflects client voice, brand standards, and marketing objectives.
  • Contribute to campaign development across organic and paid efforts.
  • Manage paid social campaigns including targeting, budget allocation, and performance optimization.
  • Monitor analytics and provide actionable insights to improve engagement, reach, and conversions.
  • Stay current on platform updates, algorithm changes, and industry best practices.
  • Provide clear reporting and recommendations during client reviews.
  • Manage multiple accounts with strong prioritization and time management.
  • Navigate shifting priorities with confidence and professionalism.
  • Maintain accuracy, attention to detail, and consistent follow-through.
  • Collaborate cross-functionally with marketing, PR, and video teams to execute integrated initiatives.

Requirements

  • 2–3 years of hands-on social media management experience, preferably in an agency or multi-account environment.
  • Bachelor's degree in public relations, marketing, communications, or a related field.
  • Demonstrated ability to manage multiple clients independently.
  • Strong understanding of platform strategy, performance metrics, and paid advertising tools.
  • Exceptional organization, follow-through, and attention to detail.
  • Strong written and verbal communication skills.
  • Confidence in presenting to clients and offering strategic recommendations.
  • Proficiency in Canva and familiarity with scheduling/analytics tools (Brandwatch experience is a plus).

Benefits

  • Hybrid work flexibility.
  • 16 paid holidays annually.
  • Unlimited PTO.
  • Full health benefits.
  • 401(k) with up to 3% company match.
Turnstone Creative logo

Turnstone Creative

Turnstone Creative is a full-service communications and marketing agency serving clients in the Lehigh Valley and beyond. Formed in 2026 through the union of ASR Media and Social T Marketing & PR, Turnstone brings together a collaborative team with deep, hands-on experience across marketing leadership, public relations, social media, storytelling, and video production.Turnstone works alongside mission-driven nonprofits and businesses, taking the time to understand their goals, challenges, and opportunities. The agency is known for its thoughtful guidance, disciplined project management, and reliable execution; helping clients navigate change, build stronger relationships, and communicate with intention.With integrated expertise across communications strategy, public relations, digital platforms, content development, and video, Turnstone offers a cohesive approach grounded in clear processes and close collaboration. Every engagement is guided by a commitment to work that is purposeful, timely, and effective.

Founded in 2026
Bethlehem, Pennsylvania, USA
15 employees (6 in marketing)

Headcount Trend

Current headcount: ~15

Marketing Team

Marketing Team Size
6 (40% of company)