Social Content Creator - Card and Connected Commerce Content

New York City, NY (Unknown)

$71K/yr – $135K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Build engaging social content from concept to publish, coordinating with Marketing, Talent, Editorial, and Events to showcase benefits while leveraging platform trends to drive engagement.

  • Content Production: craft social-first video/graphics and on-camera scripts aligned to brand voice
  • Publishing & Optimization: maintain calendars, publish rhythm, and apply performance signals to improve engagement
  • Cross-Functional Campaigns: translate benefit messaging into moments for Instagram and TikTok

Job Description

Responsibilities

  • Create social-first video and graphic assets for Instagram and TikTok.
  • Partner with cross-functional teams to translate benefit information into engaging social content.
  • Build and maintain weekly publishing calendars and meet output goals.
  • Write scripts and voiceovers that align with brand voice, tone, and guidelines.
  • Capture video and photo content in a studio setting and at events as needed.
  • Collaborate with Marketing, Talent, Editorial, and Events partners on benefit-focused campaigns and moments.
  • Stay current on platform updates, trends, and best practices to keep content fresh and relevant.
  • Apply basic performance signals to optimize content and improve engagement.

Requirements

  • 3+ years of professional experience in content creation, social media, or brand marketing.
  • Experience creating for Instagram and TikTok, including platform-native formats and trends.
  • Strong writing skills, including copy and voiceover scripts aligned to brand guidelines.
  • Comfortable working both on-camera and behind the camera.
  • Ability to capture high-quality photos and videos using a smartphone.
  • Experience using common video and graphic editing tools (for example, CapCut, Instagram editing tools, Adobe Premiere).
  • Strong communication skills and a collaborative working style.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Attention to detail and commitment to producing consistent, high-quality output.

Preferred

  • Familiarity with credit card benefits and the travel and lifestyle landscape.
  • Experience with social content planning and calendar management.
  • Experience with design tools such as Canva.

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching and more
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JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

New York, New York, USA
219K employees (4,490 in marketing)
81% recommend to a friend
89% CEO approval

Traffic Signals

Monthly Visitors
2.3M
Traffic Source Mix
Search
32.4%
Direct
41.2%
Referral
25.5%
Social
0.4%
Paid
0.4%

Headcount Trend

Current headcount: ~218.8K

Marketing Team

Marketing Team Size
2,953 (1% of company)
Median Career Experience
25 years
Median Tenure
8.6 years
Marketing Roles Posted (Last 30 Days)
52

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