Responsibilities
Leads regional business and customer strategy, planning and execution for the North American and/or European regional service business
Builds understanding of regional and customer specific market requirements to provide inputs on customer and market requirements for product development needs
Responsible for service product marketing activities, developing opportunity value proposition, business sizing, sales opportunity analysis, Go-To-Market strategy including 7Ps of service marketing
Leads the development of pricing models/strategy, financial plans, business case assessment and analytics for the service opportunities
Engages directly with customers, business development, service sales, field service and other value chain partners to deliver to business and stakeholder expectations
Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery
Drive program and business outcomes utilizing applied and industry best practices/processes (CRM, SF, ERP etc…)
Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
Full product lifecycle ownership facilitating PDP and end of life support programs
Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials
Makes customer and management presentations on Service Business Unit business to support sales opportunity development, strategic and business planning, and service opportunity penetration
Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations
Uses business analytics tools to support internal business analysis and reporting