Responsibilities

• Lead and grow We.'s Issues + Crisis practice, helping define strategy, evolve our capabilities and strengthen our position in the marketplace.
• Serve as a senior counselor to leaders at Fortune 500 companies, large nonprofits and philanthropies, and other organizations facing complex reputation, business, policy and stakeholder challenges.
• Lead issues management and crisis communications programs across a range of scenarios, including cybersecurity incidents, litigation, regulatory investigations, executive issues, labor and workforce matters, geopolitical events, public affairs challenges and business transformation initiatives.
• Serve as a senior subject matter expert on issues management and crisis communications, partnering across We. sectors and teams to deliver integrated solutions for clients.
• Help clients anticipate and navigate emerging risks, providing strategic counsel that strengthens reputation, builds stakeholder trust and helps prevent issues from escalating into crises.
• Develop crisis preparedness plans, escalation protocols, stakeholder engagement strategies, response playbooks and executive communications frameworks.
• Lead crisis simulations, executive trainings and scenario planning exercises with senior leadership teams and cross-functional stakeholders.
• Partner closely with communications, public affairs, legal, government relations, investor relations, HR and business leaders to align strategies and drive effective decision-making during high-stakes situations.
• Develop and coordinate integrated communications campaigns designed to influence stakeholders and achieve business outcomes in a range of scenarios, including crisis management, litigation, labor relations, public affairs, and reputation recovery.
• Drive significant new business and organic growth, building senior executive relationships and identifying opportunities to expand existing client partnerships.

Requirements

• 12+ years of experience in strategic communications, issues management, crisis communications, public affairs or related disciplines with agency experience preferred and a demonstrated track record of leading high-performing teams.
• Recognized expertise serving as a trusted advisor to CEOs, boards of directors and C-suite executives during high-stakes business, reputation and stakeholder challenges.
• Deep experience advising organizations through complex issues and crises, including regulatory, legal, workforce, geopolitical, cybersecurity and reputational challenges; policy and public affairs experience preferred.
• Strong understanding of today's information environment, including the impact of AI, social media, digital communities and emerging technologies on stakeholder perception and organizational reputation.
• Experience leveraging media monitoring, social listening, AI-powered intelligence and other data-driven tools to identify emerging risks, detect early signals and inform strategic decision-making.
• Demonstrated ability to synthesize complex information, connect disparate signals and exercise sound judgment in rapidly evolving situations.
• Experience partnering effectively with legal, public affairs, government relations, investor relations, HR and executive leadership teams during high-stakes situations.
• Demonstrated success generating new business, growing existing accounts and building long-term executive relationships that drive business growth.
• Recognized thought leader in issues management, crisis communications, public affairs or corporate reputation, with experience speaking, publishing or otherwise contributing to the profession.
• Strong presentation, consulting and writing skills, with the ability to communicate complex issues clearly and persuasively to diverse audiences.

Preferred

• Agency experience preferred.
• Policy and public affairs experience preferred.

Benefits

• Comprehensive benefits program including medical, dental, and vision coverage
• Pretax accounts including HSA (company match), Medical & Dependent Care FSA
• Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
• Short & Long-Term Disability, paid by company
• Parental Leave, up to 12 weeks for birthing and non-birthing parent
• Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
• Community Engagement, up to 24 hours
• Bi-annual Wellness Credits, up to $300 per year
• Support with home office equipment
• Monthly Technology Credit (to offset internet / phone costs)