Responsibilities

• Lead High-Value Relationships: Serve as the trusted advisor for a handful of high-profile clients, leading weekly strategic meetings and providing data-driven recommendations that align with their business goals.
• Architect Enterprise SEO Strategies: Develop comprehensive strategies for complex, multi-location brands. This includes technical roadmaps, content strategies, and scalable linking strategies that perform nationally and dominate locally.
• Drive Execution & Results: Oversee the execution of campaign deliverables, ensuring that every tactic—from technical fixes to editorial content—is optimized for maximum impact. You will own the client’s performance metrics.
• Ensure Excellence: Guarantee that Quarterly Business Reviews (QBRs) for your accounts are insightful and best-in-class. Monitor account health and intervene to prevent churn, with a target of maintaining 80%+ client retention.
• Shape the Agency: Partner with Talent Acquisition to define roles and salary bands for your department, and collaborate with leadership to refine company-wide strategy.
• You will be responsible for client retention, team development, and ensuring that our work remains best-in-class.

Requirements

• 8+ years of experience in Internet Marketing with a core focus on SEO.
• Experience with franchise systems or large multi-location businesses (enterprise & multi-location niche).
• Strong agency background; thrive in a fast-paced, client-service environment; able to manage multiple high-priority projects.
• Proven Leadership: experience managing, mentoring, and developing staff.
• Technical & Platform Proficiency: Deep knowledge of Content Management Systems like WordPress.
• Understanding of how social platforms (LinkedIn, YouTube, etc.) intersect with and support SEO.
• Experience with keyword research, assignment, and content gap analysis.
• Communication Maestro: excellent interpersonal and communication skills; able to articulate complex SEO concepts to clients.

Preferred

Benefits