Senior Program Manager, Product Marketing Operations

San Mateo, CA (Hybrid)

$126K/yr – $228K/yrSenior LevelFull time

Posted 9 days ago

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Job Summary

Own the program management for cross‑functional PMM efforts, shape AI‑driven workflows, and deliver dashboards and scalable processes while enabling PMMs to own and optimize metrics across initiatives.

  • Lead communications, reporting, and KPI stewardship across stakeholders
  • Build and scale AI-enabled PMM workflows and content routines

Job Description

Responsibilities

  • Newsletter and ongoing communications: Program manage team communications across critical stakeholders, including the CRO and President's staff, to ensure strategic alignment and consistent messaging.
  • Craft engaging, pithy, TikTok-style copy, while fully owning the distribution metrics, performance insights, and stakeholder adoption of these communications.
  • Reporting, dashboards, and insights: Define and own the Product Marketing scorecard, exercising technical judgment to determine which KPIs to measure and identifying the optimal source systems—or combinations thereof—to extract them.
  • Foster a culture of accountability by empowering individual PMMs to own, monitor, and optimize metrics for their respective initiatives.
  • Automation and AI‑enabled workflows: Establish an AI-native PMM organization and influence other departments like Corporate Marketing and Field teams to do the same - build for scale
  • Audit repetitive work across newsletters, QBRs, and reporting, automating workflows with minimal human touch using lightweight platforms.
  • Build the PMM “brain” with AI: create and maintain 'Skills.md' files to drive rapid high quality content generation

Requirements

  • Strong program management expertise, including creating workback plans, managing RAID logs, and effectively coordinating across a spectrum of stakeholders, from executives to individual contributors.
  • Experience running recurring, high-stakes deliverables (for example, QBRs, executive updates, board-level reporting) under real deadlines.
  • Daily, hands-on use of agents and AI tools to move faster and improve quality, not just familiarity with the idea of them.
  • Enough technical judgment to evaluate and set up reporting and dashboard tools without needing someone else to do it for you.
  • The ability to get a team to adopt a shared process without having formal authority over the people using it.
  • Strong synthesis skills: you can translate complex work into clear, concise narratives that executives and cross-functional partners can act on.
  • Comfort operating in a high-growth, evolving environment where not all processes are defined yet and you enjoy defining and improving them.

Preferred

  • Experience building lightweight automations or workflows (for example, Zapier, Make, n8n, or similar), especially in a marketing or sales context.
  • Background in product marketing, marketing operations, or sales enablement within a B2B SaaS company.

Benefits

  • health, dental, and vision insurance
  • paid time off
  • a company sponsored retirement plan
  • annual company bonus plan, commissions, and/or long term incentive awards (where applicable)
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Guidewire Software

4.2 Glassdoor

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.For more information, please visit https://www.guidewire.com/.

Founded in 2001
San Mateo, California, USA
4K employees (378 in marketing)
83% recommend to a friend
89% CEO approval

Traffic Signals

Monthly Visitors
146.5K
Monthly Google Ads Budget
$19.7K
Traffic Source Mix
Search
46.9%
Direct
42.5%
Referral
6.9%
Social
2.6%
Paid
1%

Headcount Trend

Current headcount: ~4K

Marketing Team

Marketing Team Size
113 (3% of company)
Median Career Experience
16.5 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$624.8M
Last Raise
$600M
Post IPO Debt, 1 years ago

Funding History

  • Oct 2024
    Post IPO Debt • $600M
  • Mar 2008
    Series C • $750K
  • Sep 2007
    Series C • $24M

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