Responsibilities

• You will sit within the product organization and operate as a strategic partner to product managers — not a downstream recipient of product decisions.
• Combine technical expertise with deep customer empathy
• Operate with high autonomy and ownership
• Drive clarity in ambiguous spaces where product, customer, and market intersect
• Define and own the positioning framework for eero products, ensuring clarity on who the customer is, what problem we solve, and why eero wins.
• Translate complex technical capabilities into compelling customer value propositions grounded in customer research and market insight.
• Serve as a core member of the product team, contributing to product strategy, roadmap prioritization, and feature definition with a market and customer lens.
• Craft the product story — from internal alignment documents to external-facing positioning that informs downstream channel marketing teams.
• Drive qualitative and quantitative research to deeply understand customer needs, competitive dynamics, and market trends that inform product and positioning decisions.
• Partner with product management, design, engineering, and other marketing teams to ensure positioning is consistent, differentiated, and grounded in product truth.

Requirements

• 6+ years of product or program management, product marketing, business development or technology experience
• Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents
• Bachelor's degree in Computer Science, Engineering, or a related technical field
• Experience defining product positioning and value propositions for consumer technology products
• Experience conducting and synthesizing customer research to inform product and marketing decisions
• Track record of working with technical features or embedded within product organizations

Preferred

• Experience in connected home, networking, IoT, or consumer hardware categories
• Demonstrated ability to influence product roadmap decisions through customer and market insight
• Experience with subscription or services-based business models alongside hardware
• Comfort operating in ambiguous, fast-moving environments with high ownership expectations

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .