Responsibilities

• Conduct structured customer discovery — interviews, advisory touchpoints, Gong signal analysis — to gather evidence on whether new capabilities address real pain points. Write Product strategy summaries across Pacvue's emerging product suite to document what you find clearly and share it fast.
• Stay current on platform updates, channel changes, and ecosystem shifts across programmatic, retail media, and social commerce — flag what's relevant and bring it into team conversations.
• Gather and organize feedback from CS, Sales, Support, and Gong into clear, structured summaries — making it easy for Product and TPM to see patterns without having to dig.
• Own the product narrative for ecosystem partner conversations (e.g., Amazon) and lead preparation of materials for external industry touchpoints like IAB.
• Collaborate with PMM to identify and highlight value and real world industry context in GTM materials.
• Partner with Business Solutions and Sales Enablement to own the routing and resolution of external product requests — driving cleaner ways of working across the function.

Requirements

• Typically 4–6+ years of total experience, with 2–3+ years in product management and 2–3+ years in a product strategy, product marketing, or growth-adjacent function where you owned analysis, narratives, or GTM deliverables
• Experience participating in or supporting structured customer conversations — interviews, feedback sessions, advisory touchpoints — and organizing what you hear into something useful
• Some exposure to go-to-market launch coordination for software or platform products; you've worked across teams and understand the handoffs between Product, Marketing, and CS
• Comfort with data: you can work with usage metrics and customer feedback to build a clear summary and support a recommendation
• Strong written communication — you write clearly, organize information well, and can make a product concept legible to a non-technical commercial audience