Senior Marketing Manager at AutoZone | Memphis, TN

AutoZone

Senior Marketing Manager

Memphis, TN (On-site)

Salary Not AvailableSenior LevelFull time

Posted 3 months ago

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Job Summary

Drive loyalty and direct marketing initiatives at AutoZone to improve retention, engagement, and revenue through data-driven campaigns across email, SMS, direct mail, and CRM.

Own loyalty program and direct marketing initiatives, leading internal and external teams and delivering on time and within budget.
Must-have: Experience leading cross-functional programs with senior leadership and presenting to VPs.
Standout: Direct impact on loyalty performance and multi-channel personalization at scale.

Job Description

Responsibilities

The Sr. Marketing Manager, Loyalty and Direct Marketing, will play a critical role in enhancing customer retention, engagement, and lifetime value through data-driven marketing strategies across email, SMS, direct mail, and CRM-driven campaigns.
You will be responsible for the overall project management of all loyalty program and direct marketing initiatives, leading internal and external teams – maintaining deadlines, escalating issues to the Director appropriately, communicating status and needs clearly across teams, and ensuring marketing strategies and communication support AutoZone’s business goals, meet all legal requirements, and are delivered on time and within budget.
In this role, you will help develop the annual marketing plan and have direct visibility to top leadership. Additionally, you will have direct interaction with Marketing and E-Commerce Vice Presidents and Senior Vice President. This individual may at times also lead large-scale presentations.
You will collaborate cross-functionally to design and execute programs that optimize loyalty program performance, personalize customer communications, and drive revenue growth.

Benefits

Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement

AutoZone

3.3 Glassdoor

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business.Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers.From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

Founded in 1979

Memphis, Tennessee, USA

46K employees (757 in marketing)

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