Responsibilities

• Produce email templates and push notifications using HTML, CSS, and JavaScript for a wide variety of clients.
• Collaborate with our team of highly skilled email developers and customer success managers to resolve potential issues in email deployments.
• Participate in email stand-ups to prioritize workload and ensure timely completion of all tasks.
• Work closely with the client team to field requests, answer questions, and collaborate on work-in-progress tasks.
• Ensure that emails comply with clients' standards, email marketing best practices, and CAN-Spam laws.
• Test email messages to ensure proper formats and templates are utilized using tools such as Litmus and Email on Acid.

Requirements

• 5+ years of email production and development experience.
• Mastery of HTML and CSS specific to email.
• Proficiency with JSON.
• Knows what an API is, how it works, and is proficient in making GET and POST calls.
• Understand how a data feed works.
• Has an understanding of email code structure and knows how to make code responsive for different devices.
• Has strong email etiquette and can communicate with testing, QC, and updates directly with clients.
• Can take feedback, clarify it and make adjustments, several times if needed.

Preferred

• Platform experience with Iterable, Braze, Klaviyo, Marketo, Simon Data, or Blueshift.
• Knowledge of Liquid or Python, Handlebars, Django, or JINJA.
• Proficiency with Photoshop and Figma.

Benefits

• Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
• An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
• AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
• Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
• Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
• Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.