Senior Manager, Residential Projects & Marketing | Columbia Hospitality Residential Services

Seattle, WA (On-site)

$85K/yr – $95K/yrSenior Level3+ years expFull time

Posted 3 weeks ago

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Job Summary

Own cross property marketing operations and brand governance, driving planning, multi-channel execution, and resident engagement with measurement baked into every step.

  • Marketing planning and budget stewardship across properties, with reports and leadership-ready updates.
  • Multi-channel execution including social design, collateral, website updates, emails, and resident communications.
  • Brand governance, resident engagement programs, and cross-team collaboration with metrics on reach and sentiment.

Job Description

Responsibilities - Serve as marketing support for assigned properties within the residential portfolio. - Support the development and execution of annual marketing plans, marketing budgets, reports and presentations. Advise on marketing budgets for properties that do not have a budget for marketing services. - Manage multi-channel marketing initiatives, including: Social Media Design and print onsite collateral CHR/CH website updates (photos, bios, press pages) - Partner with internal and external teams on an ongoing basis - Create marketing emails and templates. - Track and analyze communication metrics such as reach, engagement, and sentiment to evaluate the effectiveness of communication efforts and make necessary adjustments. - Attend Operations & Leadership meetings, developing agendas, taking and distributing notes. - Review and proofread content created by residential team members. - Create process for ordering branded collateral for items like uniforms, nametags, and nameplates. - Devise innovative methods to enhance resident engagement across all properties. (Pet of the Month, how to plan a resident event, resident surveys) Requirements - A university degree in marketing or business-related discipline with at least three years of relevant experience; or an equivalent combination of education, training and experience. - General knowledge of marketing tools and techniques, particularly digital marketing. - Strong written and verbal communication skills, - The ability to write, proofread and edit reports, business correspondence, and promotional content. - Effectively present information and respond to questions from team members, managers, clients, guests and the general public. - Detail oriented with strong multi-tasking and organizational skills. - Solid personal management skills, including time management, planning and organizing, and delivery of results. - Ability to compute discounts, interest, commissions, proportions, and percentages. - Strong computer literacy in Microsoft Office, especially Word, Excel and Outlook. - Effective problem solver able to make decisions in routine situations. - Competency in Adobe Creative Suite preferred, specifically InDesign, Illustrator and Photoshop preferred Nice_to_have - Competency in Adobe Creative Suite preferred - Crisis communication planning experience preferred Benefits - Cellphone Allowance eligible - Incentive eligible - Commuter/Parking Allowance eligible (parking available when working from Seattle Support Center Office) - Get Paid Daily (Make any day payday) - Paid Time off & Holiday Pay (Because Balance Matters) - Benefits - Medical, Dental, Vision, Disability, 401K - HSA/FSA Plans -with employer contribution - Values Based Culture (#OMGLIFE) - Culture Add (Creating Space for Fresh Perspectives) - Referral Bonus (Get Paid to Recruit) - Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) - Employee Assistance Program - “Columbia Cares” Volunteer Opportunities - Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) - Task Force Work Opportunities (Grow your career in idyllic locations across the globe) - Online Learning Platform to Help You Grow! - Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Columbia Hospitality logo

Columbia Hospitality

For big dreamers with a love for creating exceptional experiences, Columbia Hospitality delivers unparalleled service and entrepreneurial energy through a values-first, mission-driven approach.Leading the industry in creative expertise, experiential moments, relationship building, and financial rigor, our team transforms hospitality visions into reality. Trailblazing and adaptable, Columbia Hospitality is the go-to operator, consultant, employer, and overall solutions provider for distinctive brands and unique venues across the nation. OUR VALUES AND PHILOSOPHYAt Columbia Hospitality, the foundation for our success is our values, which drive our interactions with guests, team members, and owners. These core values, clear vision and strong passion for creating exceptional experiences have been an integral part of Columbia’s success and growth.ENTHUSIASMWe bring passion and fun to every aspect of what we do.RESPECTWe treat all people with courtesy and regard.CREATIVITYWe apply our imagination to innovate and improve guest experiences.HONESTYWe act with integrity and are truthful in our interactions.INCLUSIONWe seek and celebrate diversity and differences.ACCOUNTABILITYWe take responsibility for the results of our actions.At Columbia Hospitality, our mission is OMG! Own the Values. Make it Fun. Get it Done. Contact us today, and let us help you achieve success.

Founded in 1995
Seattle, Washington, USA
704 employees (47 in marketing)

Traffic Signals

Monthly Visitors
8.8K
Traffic Source Mix
Search
41.9%
Direct
40.3%
Referral
10.5%
Social
5.9%
Paid
1.4%

Headcount Trend

Current headcount: ~704

Marketing Team

Marketing Team Size
42 (6% of company)
Median Career Experience
11 years
Median Tenure
3 years
Marketing Roles Posted (Last 30 Days)
3

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