Lead marketing operations for the Americas driving go-to-market plans, content, events, and cross‑functional execution.

• Lead day-to-day marketing operations across the Americas
• Translate business priorities into executable marketing plans, campaigns, events, and content
• Orchestrate internal teams and external partners to deliver high-quality outcomes on time and on budget
• Act as the primary operational backstop for Americas marketing execution
• Partner closely with Americas-based business leaders to shape go-to-market narratives
• Translate complex service offerings into clear, compelling marketing outputs
• Bring strong understanding of hybrid delivery models, including onshore, nearshore, and offshore delivery
• Share accountability with Digital & PR leadership for thought leadership across the Americas
• Own execution of business- and growth-led thought leadership, including client-relevant POVs and Event content
• Personally draft, edit, and refine content as required

• 10–15 years of marketing experience
• Strong background in BPO, managed services, or outsourcing
• Experience marketing blended delivery models, including onshore, nearshore, and offshore
• Proven ability to write clearly and persuasively
• Experience working directly with senior business leaders
• Comfortable operating with lean teams and limited structure

• Prior leadership of marketing for a small to mid-sized BPO or services firm
• Experience supporting regulated or risk-sensitive industries
• Strong operational and commercial orientation

• medical, dental, and vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance and other voluntary supplemental insurance coverages
• parential leave, adoption assistance and tuition assistance
• employer/partner discounts