Senior Manager, Marketing Platforms & Production Solutions at Marcus & Millichap | USA | $100K/yr – $110K/yr

Marcus & Millichap

Senior Manager, Marketing Platforms & Production Solutions

USA (Remote)

$100K/yr – $110K/yrSenior LevelFull time

Posted 5 weeks ago

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Job Summary

Own platform operations for the marketing production stack and shepherd vendor partnerships across Buildout, Maxa, and template systems.

Platform ownership: ensure enterprise tools run smoothly, with adoption and consistent outputs for marketing production.
Vendor and cross-team ops: manage integrations, issue triage, and training materials to keep workflows moving.
Workflow optimization: push improvements that reduce friction and boost efficiency across BTS and marketing services.

Job Description

Responsibilities

Serve as the primary owner of all marketing production and packaging platforms, including Buildout, Maxa, and bespoke template systems.
Oversee platforms and tools deployed at the enterprise level, ensuring consistent performance, scalability, and usability for agent-facing solutions.
Act as the first point of contact for troubleshooting platform issues, resolving day-to-day challenges quickly and effectively.
Ensure platforms are functioning optimally, with consistent outputs aligned to brand and production standards.
Maintain and oversee template systems to ensure accuracy, usability, and consistency across all marketing materials.
Ensure enterprise-wide tools and templates are maintained and optimized post-launch, with a focus on adoption, ease of use, and consistency.
Serve as the main day-to-day contact for all platform and technology vendors.
Manage ongoing communication, issue resolution, and regular check-ins to ensure strong performance and responsiveness.
Coordinate platform updates, enhancements, and fixes with vendor partners.
Support contract discussions and renewals in partnership with leadership.

Requirements

6–10+ years of experience in marketing operations, marketing technology, production systems, or related roles.
Strong experience managing or supporting marketing platforms, template systems, or production workflows at scale.
Familiarity with tools such as Adobe InDesign, Buildout, Canva, or similar marketing platforms is highly preferred.
Proven ability to troubleshoot issues, manage multiple priorities, and operate effectively in a fast-paced environment.
Experience working with external vendors and coordinating issue resolution and updates.
Strong cross-functional collaboration skills, with the ability to work across marketing, design, and technical teams.
Highly organized, detail-oriented, and solutions-driven.
Familiarity with AI-based tools and emerging technologies is a plus.

Nice_to_have

Familiarity with AI-based tools and emerging technologies is a plus.

Benefits

Health, dental, and vision insurance
Paid time off and paid holidays
401(k) retirement plan with employer matching contributions
Life and disability insurance
Employee Assistance Program (EAP) and wellness resources

Marcus & Millichap

3.5 Glassdoor

Marcus & Millichap was founded in 1971 with the goal of being a new kind of company – one driven by long-term relationships and built on a culture of collaboration. We focus on bringing together specialized market knowledge, the industry's leading brokerage platform and exclusive access to inventory to achieve exceptional results for our clients, year after year. Today, we are the industry’s largest firm specializing in real estate investment sales and financing, with over 80 offices and over 1,700 investment sales and financing professionals throughout the United States and Canada. In 2024, the firm closed nearly 8,000 transactions with a sales volume of nearly $50 billion.

Founded in 1971

Calabasas, California, USA

3.7K employees (217 in marketing)

www.marcusmillichap.com

56% recommend to a friend

85% CEO approval