Responsibilities

• Develop and execute a comprehensive external and internal communications strategy for Amazon Pharmacy, spanning product launches, policy and regulatory communications, issues management, and executive visibility
• Serve as a trusted communications advisor to Amazon Pharmacy's senior leadership team, including the VP of Amazon Pharmacy
• Lead proactive media relations, building and maintaining relationships with top-tier national, healthcare, business, and technology reporters
• Drive narrative development that positions Amazon Pharmacy as a leader in pharmacy innovation, affordability, and access
• Manage rapid-response and crisis communications for a high-profile healthcare business operating in a complex regulatory environment
• Collaborate cross-functionally with Amazon Health Services communications, Amazon corporate communications, public policy, legal, marketing, and clinical teams
• Build and mentor a high-performing communications team as the business scales
• Develop data-driven communications strategies that translate complex healthcare and pharmacy topics into compelling stories for diverse audiences
• Support executive thought leadership and speaking engagements at major healthcare and technology industry events
• Strategic Communications Leadership
• Own the end-to-end communications strategy for Amazon Pharmacy, aligned with Amazon Health Services and corporate communications priorities
• Develop communications plans with clear objectives, milestones, and measurable outcomes
• Translate complex business strategy, clinical innovations, and regulatory developments into compelling narratives
• Media Relations & Narrative Development
• Build deep relationships with top-tier national, healthcare, business, and technology media
• Lead proactive media campaigns around product launches, partnerships, and policy developments
• Prepare and brief senior executives for media interviews, ensuring strategic alignment
• Monitor the competitive landscape to identify opportunities to lead conversations in pharmacy innovation and access
• Executive Communications & Thought Leadership
• Develop thought leadership strategy for Amazon Pharmacy's senior leaders? (as written) - Secure and prepare executives for keynotes, panels, and interviews at major healthcare and technology conferences? (as written) - Draft op-eds, blog posts, and social content that advance key narratives