Responsibilities

• Own GTM strategy analytics end-to-end, spanning pre-sales pipeline and funnel performance through post-sales customer health and retention, so the business operates from one consistent analytical view rather than disconnected pre- and post-sales pictures
• Build, lead, and grow a team of BI professionals: hiring, onboarding, goal-setting, and career development, while establishing an operating model built on rigor and consistency, not just output volume
• Set the analytical standard for how the organization approaches performance measurement, insisting on frameworks and dashboards that are clear and immediately consumable rather than exhaustive for its own sake
• Own the executive-facing analytics and visualization strategy for GTM health and value, including L1/L4 metrics, ensuring every metric earns its place by tying directly to a decision leadership actually needs to make
• Act as the primary analytical thought partner to Sales, Success, Data Science, Systems and GTM leaders, pressure-testing requests to get at the real question before the team builds anything
• Represent BI in cross-functional strategic planning, keeping the team's focus on what materially moves the business rather than reacting to every incoming ask
• Partner closely with Data Science and Systems teams to ensure the underlying data is accurate and well-structured, so the customer and product insights built on top of it can be trusted
• Own the team's operational rigor: prioritization, quality control, and delivery of recurring and ad hoc reporting, with a consistent, high bar for what "done well" looks like

Requirements

• 8+ years of business analysis or BI experience, including building decision-making and financial models
• 2+ years directly managing, developing, and growing a team of analytics or BI professionals
• Expert-level SQL, Raplit, Tableau (or equivalent) experience, with a track record of turning complex datasets into executive-ready insight
• Bachelor's or Master's degree in Computer Science, Mathematics, Economics, Business Analytics, Finance, or a related quantitative field
• A proven people leader who hires, coaches, and retains strong talent while setting clear goals and operating rhythm
• A strategic thinker with a track record of shaping business decisions through data, not just reporting on it
• You communicate with executive-grade clarity, synthesizing complex data into compelling narratives and recommendations that move senior audiences to action, while keeping every message clear and concise
• A creative problem-solver who brings resourceful, non-obvious approaches to ambiguous challenges rather than defaulting to established playbooks
• Skilled at driving clarity across teams, aligning technical and non-technical stakeholders around a shared understanding of the problem and the path forward
• Comfortable defining the right questions in ambiguity, rather than waiting to be asked