Senior Manager, Digital Strategy - Shopper Funnel (Sam's Club)

Bentonville, AR (On-site)

$90K/yr – $234K/yrSenior Level6+ years expFull time

Posted 3 months ago

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Job Summary

Drive funnel optimization and retention across ecommerce, leading cross-functional initiatives to grow first-time purchases, repeat purchases, and lifetime value.

  • Own funnel optimization initiatives to improve conversion and repeat shopping behavior.
  • Must-have: 6–10+ years in eCommerce, growth, or product with proven growth impact.
  • Standout: Cross-functional leadership across marketing, membership, product, and analytics to drive acquisition and retention.

Job Description

Responsibilities

  • Own the strategy to improve funnel conversion and repeat shopping behavior
  • Analyze funnel performance (traffic, conversion, frequency, retention) to identify gaps and opportunities
  • Partner with Marketing, Membership, Product, and Analytics teams to drive acquisition and engagement strategies
  • Develop initiatives to increase first-time online purchases and reduce friction in the shopping journey
  • Build programs to improve retention, repeat purchase frequency, and lifetime value
  • Define KPIs and build dashboards to monitor funnel health and member behavior
  • Lead cross-functional execution of initiatives and ensure alignment across stakeholders
  • Drive a culture of testing and continuous optimization across the funnel

Requirements

  • 6–10+ years in eCommerce, growth, marketing, or product roles
  • Strong understanding of digital funnels, conversion optimization, and retention strategies
  • Proven ability to drive measurable growth in user acquisition and engagement
  • Strong analytical and problem-solving skills
  • Experience working cross-functionally in complex organizations
  • Excellent communication and stakeholder management skills

Preferred

  • Experience in subscription or membership-based businesses
  • Familiarity with CRM, lifecycle marketing, or personalization tools
  • Experience with experimentation and performance marketing

Benefits

  • -Health benefits include medical, vision and dental coverage
  • -Financial benefits include 401(k), stock purchase and company-paid life insurance
  • -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam\'s Club facilities. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Walmart

3.3 Glassdoor

Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023. This is that place where your passions meet purpose. Join our family and build a career you’re proud of.

Founded in 1962
Bentonville, Arkansas, US
530K employees (30,620 in marketing)
54% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
525.9M
Monthly Google Ads Budget
$15.2M
Traffic Source Mix
Search
16.8%
Direct
59.4%
Referral
12.1%
Social
11.1%
Paid
0.6%

Headcount Trend

Current headcount: ~571.8K

Marketing Team

Marketing Team Size
15,903 (3% of company)
Median Career Experience
17 years
Median Tenure
6 years
Marketing Roles Posted (Last 30 Days)
14

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