Senior Growth Marketing Program Manager

USA (Hybrid)

$104K/yr – $156K/yrSenior Level7+ years expFull time

Posted 1 day ago

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Job Summary

Own and execute the Guild Wars growth marketing strategy across acquisition, engagement, retention, and monetization, coordinating cross-functional campaigns, lifecycle programs, and data-driven optimization to maximize lifetime value.

  • Own growth strategy and lifecycle programs across CRM and paid channels
  • Partner with analytics and cross-functional teams to optimize campaigns and measure impact

Job Description

Responsibilities

  • Lead the growth marketing strategy for the Guild Wars franchise, driving player acquisition, engagement, retention, and monetization.
  • Plan, launch, manage, and optimize performance marketing campaigns across paid digital channels.
  • Own lifecycle marketing programs across CRM channels, including email, push notifications, and other player communication platforms.
  • Develop scalable, automated marketing programs that improve player conversion, retention, and customer lifetime value.
  • Establish and measure key performance indicators (KPIs) and objectives (OKRs), using data, experimentation, and analytics to continuously improve campaign performance.
  • Partner with analytics teams to develop audience segmentation, attribution models, dashboards, and measurement frameworks.
  • Collaborate with creative services, production, and external partners to develop, test, and optimize marketing assets and messaging.
  • Work closely with Brand, Content, Community, Social, Influencer, Publishing, Product, and Development teams to execute integrated marketing campaigns.
  • Develop and execute mobile advertising strategies, partnering with development teams on in-game advertising initiatives while maximizing player experience and ad revenue.
  • Analyze campaign performance, player behavior, industry trends, and competitive insights to identify new growth opportunities.

Requirements

  • Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field, or an equivalent combination of education and experience.
  • 5+ years of experience in growth marketing, performance marketing, digital marketing, lifecycle/CRM marketing, or a related discipline (7+ years preferred).
  • Experience supporting video games, entertainment, consumer technology, subscription businesses, or other live-service products is preferred.
  • Experience managing external agencies, marketing vendors, and technology platforms.
  • Proven success developing acquisition, retention, and lifecycle marketing strategies.
  • Strong knowledge of paid digital advertising platforms and campaign optimization.
  • Experience with CRM and marketing automation platforms such as Iterable, Gamesight, Adjust, or similar tools.
  • Experience with mobile advertising platforms such as Google AdMob, AppLovin, etc.
  • Strong analytical skills with experience in attribution modeling, A/B testing, experimentation, and performance reporting.
  • Excellent cross-functional collaboration and communication skills, with the ability to build relationships across technical and creative teams.

Preferred

  • 7+ years preferred.

Benefits

  • This role is also eligible for medical, dental, vision and life insurance, short and long term disability, 401(k), flexible and dependent care spending accounts, PTO, paid holidays and parental leave.
ArenaNet logo

ArenaNet

3.7 Glassdoor

We’re ArenaNet— and we’ve created a studio that makes online worlds infused with innovation, hand- crafted excellence, and creative passion. We’re not the only ones who share this passion; gamers have purchased over 3 million copies of Guild Wars 2 since launch, and players and press have consistently called it one of the best MMOs of all time.Our studio is built on a foundation of innovation, community, and hand-crafted excellence. We’re unlocking the true potential of online roleplaying with game-changing titles like the revolutionary Guild Wars 2. The status quo isn’t good enough for the dedicated worldwide community of GW2 players, which is why we question industry conventions and demand more from ourselves as developers.We’re always searching for world-class talent. Take a look at our current job openings at ArenaNet.

Founded in 2000
Bellevue, Washington, USA
396 employees (229 in marketing)
1% recommend to a friend
1% CEO approval

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