Responsibilities

• Accurately assign seating allocations based on product type, inventory category, and guest groupings
• Manage and maintain ticketing data within official FIFA ticketing systems and internal databases
• Coordinate digital ticket distribution in line with tournament timelines and compliance policies
• Ensure ticket allocations align with THD sponsorship entitlements and hospitality packages
• Conduct detailed data quality checks to maintain 100% accuracy
• Support guest list reconciliation and reporting for internal and client stakeholders
• Assist with match-by-match inventory tracking and allocation management
• Liaise with internal Octagon teams, FIFA ticketing contacts, and THD stakeholders as required
• Provide on-site ticketing support during tournament delivery, if required
• Escalate urgent issues (lost tickets, access conflicts, allocation discrepancies) appropriately

Requirements

• Minimum 2 years' experience in event ticketing, sponsorship fulfilment, or hospitality operations
• Experience working with ticketing databases and seating manifests
• Ability to interpret stadium seating charts and hospitality zoning
• Strong Excel proficiency and data management capability
• Exceptional attention to detail and accuracy
• Strong communication and stakeholder management skills
• Ability to manage multiple priorities under tight deadlines
• Experience working on large-scale international sporting events
• Previous experience supporting a corporate sponsor program
• Ability to lift up to 50 lbs. and stand for up to or more than eight hours at a time