Responsibilities

• Own Salesforce architecture as the source of truth across the GTM organisation
• Lead end-to-end lead management, routing, qualification and hand-off processes
• Develop account scoring, prospect prioritisation and ICP frameworks
• Govern the GTM technology stack including Salesforce, Outreach, 6sense, Proposify, DocuSign and associated platforms
• Drive process optimisation, automation and operational scalability
• Partner on Quote-to-Cash and Salesforce-to-NetSuite improvement initiatives
• Lead forecasting, budgeting, quota-setting and territory planning processes
• Develop executive and board-level dashboards and reporting frameworks
• Build models supporting capacity planning and growth scenarios
• Define and track revenue KPIs across the organisation

Requirements

• 7-10 years experience within Revenue Operations or Sales Operations in a B2B SaaS environment
• At least 3 years experience leading and developing direct reports
• Deep Salesforce expertise with the ability to design, govern and optimise complex environments
• Proven experience partnering with CROs, Sales VPs and executive leadership teams
• Strong understanding of modern GTM technology stacks and revenue workflows
• Experience building executive-level forecasting, planning and reporting processes
• Excellent communication skills with the ability to influence across Sales, Marketing and Finance functions
• Strong commercial judgement, resilience and accountability

Preferred

• Experience within legal technology, vertical SaaS or professional services software environments
• Experience with Agentforce, Claude, Clay, Attention or similar AI-enabled platforms
• Experience with ZoomInfo, DealHub or comparable GTM technologies
• Experience with NetSuite, revenue recognition processes and Salesforce integrations
• Experience leading RevOps redesign or transformation programmes
• Experience supporting multi-product cross-sell motions
• Experience scaling Revenue Operations within high-growth SaaS organisations

Benefits

• Plus: Medical, Dental & Vision Coverage, 401(k) with Company Match, Flexible Working, Generous PTO, Birthday Off, Team Events, Training & Development
• What We Offer in Return: • Competitive executive-level compensation package • Robust medical, dental and vision plans • 401(k) with company match • Flexible remote-first working • Generous PTO • Birthday off every year • Regular team-building events • Ongoing training and development opportunities • Opportunity to influence the future of a fast-growing global SaaS business • Exposure to cutting-edge AI initiatives and GTM transformation programmes