Senior Director, Global Communications Operations

New York, USA (On-site)

$157K/yr – $312K/yrSenior Level15+ years expFull time

Posted 23 hrs ago

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Job Summary

Own and orchestrate the global communications function, balancing enterprise strategy, executive positioning, stakeholder alignment, and agency oversight across cross‑functional teams.

  • Define operating cadence and governance for global communications
  • Translate enterprise strategy into actionable direction for teams and initiatives
  • Lead executive voice strategy and cross‑team alignment with stakeholders

Job Description

Responsibilities

  • Global Communications Operations (Core, Ongoing Responsibility) Serve as a senior operational leader for the day‑to‑day running of the global communications function.
  • Set and maintain the operating cadence for global communications: - Standing leadership forums and support for Communications Leadership Team (CLT) - Ways of Working, processes, best practices, Centers of Excellence - Function connectivity and communications - Culture, learning - Drive clarity of priorities , sequencing, and resourcing across competing demands. - Act as a connective tissue between strategy, execution, and leadership expectations.
  • Enterprise Strategy Ownership - Own the enterprise‑wide communications strategy to address UPF‑related headwinds, integrating: - Fiber and protein storytelling - Portfolio transformation progress - GLP‑1 implications - Away From Home and K‑12 channel considerations - Policy communications - Social Media, Digital Channels, including paid tactics - Corporate Brand Communications - Establish the narrative architecture (message hierarchy, proof points, guardrails, escalation principles). - Ensure strategy is forward‑looking, proactive, and grounded in science, consumer insights and PepsiCo’s transformation.
  • Strategic Convening & Senior Stakeholder Alignment - Convene leaders across Corporate Affairs and Communications to ensure shared understanding of priorities, risks, and narrative direction aligned with enterprise steering committee chaired by Steven Williams. - Sit in regularly with: - Andrea Foote’s media, issues, and crisis leadership team, Dan Strechay’s corporate communications organization, including R&D‑adjacent (Jaclyn Tyng) connection points and CA/PPGA Comms lead (open role) - Translate enterprise strategy into clear, actionable direction for teams responsible for execution, and look end-to-end across workstreams to build broader strategy.
  • Executive Voice Strategy - Own the executive deployment strategy for priority issues, with a primary focus on Steven Williams . Partner with his CBP and other CBPs for executive voices in the food space to ensure consistency in narrative. - Ensure executive engagement is: - Proactive, not reactive - Strategically sequenced - Consistent with and driving toward enterprise narrative - Partner closely with Media, and Issues teams to operationalize executive positioning.
  • Agency Oversight & Insight‑Led Execution - Oversee agency partner(s) supporting research and listening, message testing, insight generation and engagement plan. - Ensure insights directly inform: - Narrative refinement - Executive talking points - Channel and stakeholder strategy - Develop and manage agency scope.

Requirements

  • 10-15 years of relevant experience across Communications or related positions including Enterprise Communications Strategy
  • Demonstrated success with executive communications and stakeholder management and ability to integrate multiple teams into a single, aligned strategy and execution mode
  • Project Management and Organizational Skills: Must excel in project management, translating complex visions into actionable plans, and driving projects forward with proactive, sustained management.
  • Strong track record of navigating complex reputation or public policy issues
  • Judgment and Decision-Making Skills: Ability to prioritize effectively and make swift, well-considered decisions.
  • Communication Skills: Must possess excellent written and verbal communication skills, adaptable to a range of audiences and channels.
  • Global outlook with sensitivity and awareness of social and cultural differences.
  • Maintain the highest level of discretion and confidentiality when handling sensitive and proprietary information, ensuring compliance with company policies and legal regulations.

Benefits

  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
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PepsiCo

3.9 Glassdoor

PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place. Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.

Founded in 1980
Purchase, New York, US
141K employees (12,526 in marketing)
75% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2.3M
Traffic Source Mix
Search
29.8%
Direct
46.5%
Referral
21.1%
Social
1.1%
Paid
1.5%

Headcount Trend

Current headcount: ~153.6K

Marketing Team

Marketing Team Size
10,817 (7% of company)
Median Career Experience
16 years
Median Tenure
10.3 years
Marketing Roles Posted (Last 30 Days)
6

Funding

Total Funding
$4B
Last Raise
$4B
Post IPO Equity, 7 months ago

Funding History

  • Sep 2025
    Post IPO Equity • $4B
  • Jun 2024
    Grant • $18K

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