Responsibilities

• Lead Visa’s external communications strategy, ensuring the brand shows up credibly, creatively, and consistently in moments that matter
• Translate Visa’s business priorities into culturally relevant narratives that elevate the brand and resonate across entertainment, sports, lifestyle, and technology audiences
• Serve as a senior counselor to brand and marketing leadership to shape narratives around major activations and partnerships
• Identify whitespace opportunities where Visa can authentically participate through earned storytelling, talent partnerships, and creator-led narratives
• Build and maintain deep relationships with top tier consumer, lifestyle, entertainment, and technology media, as well as cultural influencers and tastemakers
• Develop proactive media strategies that elevate Visa’s brand relevance beyond traditional business and trade press
• Guide executive visibility and spokesperson strategy for culturally driven moments and campaigns
• Act as the external communications partner to Visa’s CMO, ensuring alignment across brand, business, and technology narratives
• Partner closely with the Vice President of Global Brand Communications & Newsroom to ensure holistic storytelling and cohesion across newsroom content, social strategy, and cultural storytelling
• Collaborate across Global Communications, Marketing, Sponsorships, Legal, and Regional teams to deliver integrated, globally consistent communications

Requirements

• 12 or more years of work experience with a Bachelor’s Degree
• or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD)
• or a minimum of 5 years of work experience with a PhD

Preferred

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 12+ years of experience in communications, public relations, or brand marketing, with significant experience in consumer, culture, and sponsorship-driven storytelling
• Bachelor’s Degree, or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Proven track record working with global brands, high-profile sponsorships, and culturally relevant platforms
• Deep understanding of consumer media, pop culture trends, influencer ecosystems, and earned storytelling
• Experience operating at a senior level within a highly matrixed, global organization
• Strong executive presence with the ability to counsel senior leaders and operate as a trusted partner
• Exceptional written and verbal communication skills, with sharp editorial instincts
• High-level of professional integrity and confidentiality
• Creative, positive, collaborative, and high-energy individual with an ability to execute
• Comfortable taking ownership and driving the team forward on a daily basis
• Established media experience and contacts
• Mix of agency and in-house experience strongly preferred

Benefits

• Medical, Dental, Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program