Responsibilities

• Growth-Focused Strategy & Narrative Leadership
• Develop and lead a forward-looking communications strategy that accelerates Marketplace and WFS growth.
• Shape a compelling narrative around seller opportunity, expanded assortment, fulfillment innovation, and Walmart’s omnichannel advantage.
• Position Walmart Marketplace as a differentiated, tech-enabled platform powered by trust, scale, and physical store integration.
• Advise senior leaders on messaging that strengthens competitive positioning in a rapidly evolving retail landscape.
• Proactive Brand-Building & Industry Positioning
• Drive bold, proactive media strategies that elevate Marketplace milestones, seller success stories, and platform innovation.
• Secure thought leadership opportunities that position Walmart as a global leader in omnichannel and platform retail.
• Amplify key growth initiatives across earned, owned, executive, and digital channels.
• Enterprise Collaboration & Influence
• Partner across Enterprise Growth, eCommerce, Stores, Merchandising, Tech, and Corporate Affairs to unify the broader eCommerce narrative.
• Align Marketplace storytelling with Walmart’s enterprise brand, investor priorities, and customer experience strategy.
• Serve as a senior communications leader who can influence, align, and mobilize cross-functional teams at scale.
• Risk Leadership & Responsible Growth
• Anticipate and manage reputational risks tied to platform growth, third-party sellers, and regulatory scrutiny.
• Lead high-visibility issue response efforts with clarity, speed, and executive-level judgment.
• Embed trust, governance, and responsible growth into all Marketplace narratives.
• Measurement & Momentum
• Use data, media insights, and competitive intelligence to refine strategy and strengthen impact.
• Continuously evolve storytelling to reflect innovation in AI, fulfillment, seller enablement, and digital experiences.