Responsibilities

• Develop and execute an integrated external communications strategy that strengthens brand reputation and supports business priorities.
• Serve as a trusted advisor to executive leaders, providing counsel on messaging, media engagement, and public positioning.
• Lead proactive storytelling initiatives that highlight company innovation, culture, impact, and performance.
• Cultivate strong relationships with national, trade, and local media outlets; act as a primary spokesperson when appropriate.
• Oversee earned media strategy, including pitches, press releases, bylines, speaking engagements, and editorial opportunities.
• Drive executive thought leadership programs across conferences, interviews, and contributed content.
• Lead external communications response during crises or sensitive issues, ensuring timely, transparent, and aligned messaging.
• Collaborate with Legal, HR, Operations, and Security teams to minimize reputational risk and prepare crisis communication plans.
• Oversee the creation of high-quality external‑facing content, such as news releases, social media content, web copy, executive blogs, and corporate narratives.
• Ensure messaging consistency across all channels and audiences.

Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.
• 12+ years of progressive experience in external communications or public relations.
• Proven success leading media relations, reputational campaigns, and executive communications at a large organization, agency, or complex environment.
• Demonstrated ability to manage high-stakes communications and crisis situations.
• Exceptional writing, editing, and messaging development skills.
• Experience leading and coaching teams.

Preferred

• Master’s degree in a related field
• Experience leading external communications in a complex, matrixed organization
• Strong understanding of brand integration, financial communications, and corporate strategy