Senior Director, Account Management - CREO

Chicago, IL (Hybrid)

$180K/yr – $2150K/yrDirector/Executive10+ years expFull time

Posted 1 month ago

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Job Summary

Own the influencer program lifecycle and client narrative for a multi-brand roster, turning creator-led activity into measurable media value across OMG, OMC and Creo. Drive strategy, timelines, and executive relationships while staying ahead of influencer trends to inform client work.

  • Own cross-functional influencer programs from brief to reporting and coordinate client communications across campaigns.
  • Translate influencer strategy into media ecosystem plans and partner with COE teams to drive asset development, amplification, commerce, and measurement.
  • Develop POVs on trends and translate them into client-ready guidance and thought leadership.

Job Description

Responsibilities

  • Lead influencer communication for OMG, OMC, and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
  • Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
  • Serve as central source of client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
  • Articulate workback schedules and coordinate internal and external deliverables to keep deliverables on track
  • Identify growth and innovation opportunity suited to solve client challenges and needs with the capability to troubleshoot and advise on enterprise related solutions
  • Develop and maintain relationships with key senior and executive clients, serving as the primary point of contact for VP-level and high client contacts
  • Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
  • Work in partnership with OMG COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement
  • Identify, author, and maintain POVs on key influencer marketing related trends and topics for internal and client distribution
  • Collaborate with cross-functional teams to ensure alignment on strategy and execution across campaigns

Requirements

  • In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
  • Strong agency account management background and comfort in leading internal and external conversations
  • Ability to operate as a conduit between key agency function such as creative and media to foster synergies in planning and activation
  • Thorough understanding of the Influencer ecosystem including organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
  • Excellent relationship building with internal and external stakeholders
  • Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
  • Highly analytical with the ability to identify areas of optimization and to contextualize of campaign performance in reports and client presentations
  • Creative minded with ability to translate social trends and influencer archetypes to client business objectives
  • Understanding of budget maintenance, client billing and payment workflows, and contract and business negotiations
  • High levels of integrity, autonomy, and self-motivation
  • Critical thinking and problem solving tied to implementation of new processes and process improvements with ability to develop and implement new processes and quality controls that eliminate/reduce errors
  • Strong business acumen and the ability to make highly impactful decisions in a timely manner
  • Strong people leadership with comfort providing feedback and developing employees and making staff utilization decisions
  • Solid business and operations experience allowing for input on team designs and structures that meet client needs while providing sustainable growth and profitability to the business
  • Bachelor’s degree (Marketing/Advertising/Communications preferred)
  • 10+ years of experience within Influencer and preferably media environments
  • Hands on experience managing Influencer campaigns and client management with blue-chip companies
  • Experience working on client business across a variety of industries
  • Experience managing teams
  • Experience managing enterprise clients

Preferred

    Benefits

    • health insurance
    • vision insurance
    • dental insurance
    • 401(k)
    • Healthcare Flexible Spending Account
    • Dependent Care Flexible Spending Account
    • vacation days
    • sick days
    • personal days
    • paid parental leave

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